Check order status with Power Virtual Agent In this video I will show you how you can use Power Virtual Agent and Power Automate to query order records in Dynamics
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Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
Meet the newest member of your team: a chatbot! Microsoft Teams makes it easy to build and deploy your own Power Virtual Agent for you and your colleagues to use.
Power Virtual Agent is the latest member of the Power Platform Family and it gives you the flexibility to easily create and maintain intelligent chatbots. Join Daniel Christian, a Microsoft
“Au cours de cette session, vous apprendrez les concepts d’un chatbot et comment créer votre premier avec l’utilisation de Power Virtual Agent. Ressortez de celle-ci avec les bases de connaissances
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