In this video I go through the new Power Virtual Agent App for Microsoft Teams. This app allows you to create, edit and author bots for Microsoft Teams directly inside
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Microsoft Dynamics 365: Create Power Virtual Agent with Case ID scenario and integrate with Omni Channel Upcoming more topics Assign roles and enable users for Omnichannel for Customer Service Try
Microsoft Dynamics 365: Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their
Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This is the last episode of Agent, Power Virtual Agent series.
Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode of Power Virtual Agents (PVA) is about how to
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