Let’s take an example. Suppose we have the following Business Process Flow (BPF) for Leads: If the Lead Type = Grade A, we want the Grade A Details stage to
Dyn365CE
5669Articles
Field service teams across the U.S. and North America face a common challenge — scheduling appointments efficiently while keeping customers satisfied. Missed visits, long travel times, and last-minute cancellations can
WhatsApp messages have a 98% open rate. Email sits at 21%. For businesses using Dynamics 365, this gap represents a massive opportunity. Most businesses struggle to connect their customer data
Nowadays, customer interactions often span many languages. Microsoft’s Copilot Studio provides a powerful way to build multilingual agents, chat agents or bots that can seamlessly converse in more than one
The banking industry in Australia is at a fascinating crossroads, according to reports. Traditional branches are shrinking, mobile and digital channels are multiplying, and customer expectations are evolving faster than
Top Headlines
Support The Site
