Joe Griffin on The MVP Show
Apr14

Joe Griffin on The MVP Show

Full show notes available Joe Griffin on The MVP Show Joe Griffin has been delivering solutions utilising Dynamics 365 Online for over 5 years, coming from a previous background of working with Office 365, SQL Server and developing C# applications. These days, he does a lot of work within both the Power Platform and Azure, often implementing and advising technical integrations involving these products. Continue Reading Mark Smith...

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The Importance of Quality DATA with Mike Dickerson and Umberto Milletti
Apr12

The Importance of Quality DATA with Mike Dickerson and Umberto Milletti

Full show notes available here https://www.nz365guy.com/294 Continue Reading Mark Smith nz365guy’s Article on their blog The Importance of Quality DATA with Mike Dickerson and Umberto Milletti Family, career and personal background of Mike Dickerson and Umberto Milletti. What brought Mike and Umberto together to form a partnership around DATA . Find out h ow powerful their partnership is? The key focus areas wh en it comes to...

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Dani Kahil on The MVP Show
Apr07

Dani Kahil on The MVP Show

Full show notes available Dani Kahil on The MVP Show Dani Kahil’s mission is to help individuals achieve a shared understanding of requirements which will lead to second to none Solution Envisioning when implementing solutions using the Power Platform or Microsoft Dynamics 365. In Dani’s experience, having a shared understanding of requirements will have a significant cost and efficiency benefit and will help you avoid...

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Selling Scrum to Microsoft Customers

Gustaf Westerlund CIO and founder at CRM-Konsulterna asks " How can we get customers to really understand that an agile approach is best for them? Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this can be hard to gain. And half-hearted trust becomes half-hearted agile." I dive into the detail and expand on… Continue Reading Neil...

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Episode 102: Microsoft is taking over the local user groups
Apr04

Episode 102: Microsoft is taking over the local user groups

Recently Microsoft announced that they will be taking over the support of local user groups while other organizations battle to fill the gaps Microsoft will be unable to fill initially such as in person events and training. Most of the organizations looking to fill those gaps are led by implementation partners, and I wanted to share my thoughts on whether this is a good thing for the community… Continue Reading Gus...

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Doher Drizzle Pablo on The MVP Show
Mar31

Doher Drizzle Pablo on The MVP Show

Full show notes available https://www.nz365guy.com/291 Continue Reading Mark Smith nz365guy’s Article on their blog Doher Drizzle Pablo on The MVP Show Doher Drizzle Pablo is a Dynamics 365 Customer Engagement (CE/CRM) Practice Leader & Founder. She is passionate about Microsoft Dynamics 365 CE/CRM & Business Applications. She is well-versed in all facets of an organization from marketing, pre-sales, sales, customer...

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Three Traps to Avoid Working with User Stories and Power Platform or Dynamics 365

Today is a solo episode where I address a listener's question. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project. I'll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps to avoid when working with user stories when building Power Platform and Dynamics 365 apps using Scrum. The first… Continue Reading Neil...

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Hammed Abdulazeez on The MVP Show
Mar24

Hammed Abdulazeez on The MVP Show

Full show notes available https://www.nz365guy.com/289 Continue Reading Mark Smith nz365guy’s Article on their blog https://www.nz365guy.com/hammed-abdulazeez-on-the-mvp-show/ Blog Syndicated with Mark Smith nz365guy’s Permission

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Bonus Extended Interview with CJ Brooks at MISSION CRM

Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. In this bonus episode, CJ and I try to solve the Elon Musk problem in data verse. Resources CJ Brooks on LinkedIn

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The Making of MISSION CRM with CJ Brooks

Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations.  Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and… Continue Reading Neil...

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Episode 101: Love it or Hate it? General Functionality Edition
Mar21

Episode 101: Love it or Hate it? General Functionality Edition

Today we discuss 10 capabilities from Dynamics 365/Power Apps that have been around for a while and whether they are still useful. need some work, or never worked whatsoever. The List: 1. More Addresses 2. Connections 3. Word/Mail Merge Templates 4. Follow/Unfollow 5. Merge 6. Duplicate Detection 7. Import Data Wizard 8. Bulk Duplicate Deletion 9. Sharing 10. Reports Continue Reading Gus Gonzalez’s Article on their blog...

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Danish Naglekar on The MVP Show
Mar17

Danish Naglekar on The MVP Show

Full show notes available https://www.nz365guy.com/287 Continue Reading Mark Smith nz365guy’s Article on their blog Danish Naglekar on The MVP Show Danish Naglekar, also known as Power Maverick, is a full-stack developer, consultant, and architect with a wide technical breadth and deep understanding of Power Platform. He is a Microsoft MVP in Business Applications and Microsoft Certified Trainer (MCT). Danish has created a...

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Bonus Extended Interview with Bert Wijns at Power Accelerate

Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns' Power… Continue Reading ‘s Article on their blog...

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Automagically Building Power Apps with Bert Wijns at Power Accelerate

Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns’ Power Accelerate. Make sure you stick… Continue Reading Neil...

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Jessica Militar on The MVP Show
Mar10

Jessica Militar on The MVP Show

Full show notes available https://www.nz365guy.com/285 Continue Reading Mark Smith nz365guy’s Article on their blog Jessica Militar on The MVP Show Jessica Militar is a Microsoft Business Apps MVP based in the Philippines working with Dynamics 365 CE and Power Platform. She is a certified Dynamics 365 professional holding several Microsoft certifications. Jessica works mostly on Dynamics 365 projects under different modules,...

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Founder of  Softomotive and the future of RPA with Marios Stavropoulos
Mar08

Founder of Softomotive and the future of RPA with Marios Stavropoulos

Full show notes available here: https://www.nz365guy.com/284 Continue Reading Mark Smith nz365guy’s Article on their blog Founder of Softomotive and the future of RPA with Marios Stavropoulos TODAY’S GUEST Marios Stavropoulos Marios Stavropoulos is the co-Founder and served as Chief Executive Officer of Softomotive, one of the leading providers of Robotic Process Automation software, trusted by more than 8,000 companies...

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Building Power Platform Applications for a Church with Haniel Croitoru

Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption.  Our discussion covers: The importance… Continue Reading Neil...

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Episode 100: WE'VE COME A LONG WAY
Mar07

Episode 100: WE'VE COME A LONG WAY

To celebrate our 100th episode, I decided to compile some data about the show and go over it with you. Along the way, you’ll find me going out in tangents and sharing some lessons and best practices…I hope some of these helps! Thank you everyone for tuning in, don’t forget to subscribe to our YouTube channel below and stay tuned for even more CRM MVP Podcast in the future!

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Ajith Madathil on The MVP Show
Mar03

Ajith Madathil on The MVP Show

Full show notes available Ajith Madathil on The MVP Show Ajith Madathil on The MVP Show Full Show notes can be found here: https://www.nz365guy.com/283 MVP Show notes Ajith Madathil’s journey to becoming a Microsoft MVP – how Ajith became a Microsoft MVP? A brief introduction about Ajith Madathil family background Continue Reading Mark Smith nz365guy’s Article on their blog Ajith Madathil on The MVP Show Ajith...

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Business Applications with #NoEstimates with Vasco Duarte

Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book called No Estimate’s. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can… Continue Reading Neil...

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#NoEstimates for Business Applications with Vasco Duarte

Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book called No Estimate’s. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can… Continue Reading Neil...

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Carl Cookson on The MVP Show
Feb24

Carl Cookson on The MVP Show

Full show notes available Carl Cookson on The MVP Show Carl Cookson is a seasoned CRM professional with over 20 years of CRM experience across numerous products. He has a wide range of industry experience, working with clients across the world to define solutions using the Power Platform. Continue Reading Mark Smith nz365guy’s Article on their blog Carl Cookson on The MVP Show Carl Cookson is a seasoned CRM professional with...

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Documenting Power Apps with Daryl LaBar and Jonas Rapp

Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to “devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment .”A documentation tools masterclass from two experts in the field who discuss what tools to use for on-premise… Continue Reading Neil...

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Human Centered and Experience Design with Gregory Gant
Feb22

Human Centered and Experience Design with Gregory Gant

Full show notes available here https://www.nz365guy.com/278 Continue Reading Mark Smith nz365guy’s Article on their blog https://www.nz365guy.com/human-centered-and-experience-design-with-gregory-gant/ Blog Syndicated with Mark Smith nz365guy’s Permission

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Episode 99: Love it or Hate it? Customer Service App Edition
Feb21

Episode 99: Love it or Hate it? Customer Service App Edition

Most of the functionality in the Dynamics 365 Customer Service App has been around for years, so  I invited two Microsoft MVPs and Customer Service experts to discuss the value of these features today. The features we discussed are: Knowledge Base Subject SLAs/SLA Pausing Entitlements Queues Case Creation and Case Routing Rules Customer Service Portal Holiday and Customer Service Schedules… Continue Reading Gus Gonzalez’s...

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Hardit Bhatia on The MVP Show
Feb17

Hardit Bhatia on The MVP Show

Full show notes available https://www.nz365guy.com/279 Continue Reading Mark Smith nz365guy’s Article on their blog Hardit Bhatia on The MVP Show Hardit Bhatia is a Microsoft Business Applications MVP and a Microsoft Certified Trainer (MCT). He is a Power Apps Community Super User (Appstronaut) and loves sharing his knowledge with the community. Originally from Mumbai and moved to the United States in 2010 to pursue his MBA in...

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Should We Design Upfront When Scaling Agile Application Development?

Michael Nunes asks, “When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?”Michael’s question has two layers that we address in this episode: upfront design and team composition.Upfront design is based on three assumptions: We can know all the… Continue Reading...

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Seth Bacon on The MVP Show
Feb10

Seth Bacon on The MVP Show

Full show notes available https://www.nz365guy.com/277 Continue Reading Mark Smith nz365guy’s Article on their blog Seth Bacon on The MVP Show Seth T. Bacon has more than 10 years of experience serving clients providing industry-specific insights and thought leadership focused on digital transformation. He has worked with a variety of clients in the consumer products industry, helping them focus on acquiring and retaining...

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Can a Scrum Team Have a Single Developer?

Daniel Kerridge says, “I’m the only developer in my team so I just wondered if there’s a special version of Scrum that works in that scenario.”There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do you need? In the previous version of the Scrum Guide, the recommended minimum number of developers to have a… Continue Reading...

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Episode 98: Awesome 2021 release wave 1 features, and is MVP's "quality" declining?
Feb07

Episode 98: Awesome 2021 release wave 1 features, and is MVP's "quality" declining?

The Dynamics 365 2021 release wave 1 is upon us and I wanted to take a few minutes to talk about some of the features I’m really excited about, including very innovative (and borderline hard to believe) capabilities as well as some improvements we have been expecting for years! I also address a topic that might be very controversial to discuss openly but, are MVPs losing their “allure”?… Continue Reading Gus Gonzalez’s...

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Bridging the Gap Between Business and IT

Dan Madden, a program manager at Acensus, asks, “What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?”In this episode, you’ll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship between business and IT so that there’s no gap in your business applications initiatives. Support the show… Continue...

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Nicolas Fernandez on The MVP Show
Jan27

Nicolas Fernandez on The MVP Show

Full show notes available Nicolas Fernandez on The MVP Show Nicolas Fernandez is a Dynamics 365 certified professional, Speaker, Instructor, Blogger and Vlogger. Has more than 10 years of experience as a functional CRM analyst, of which the last 6 years has been working exclusively with Dynamics CRM / Dynamics 365 Customer Engagement and the ISVs around it. Continue Reading Mark Smith nz365guy’s Article on their blog Nicolas...

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Episode 97: Love it or Hate it? Sales App Edition
Jan24

Episode 97: Love it or Hate it? Sales App Edition

Most of the functionality in the Dynamics 365 Sales App has been around for over a decade, so  I invited two Microsoft MVP veterans and world-class implementers to discuss the value of these features today. The features we discussed are: Leads Quotes Orders, Invoices Sales Territories Goals and Fiscal Years Product Catalog Competitor Sales Literature Gamification Pipeline Charts and Sales… Continue Reading Gus Gonzalez’s...

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Should Business Apps Teams Follow the Agile Manifesto?

In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, “Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?”The Manifesto for Agile Software development has some flaws you should be aware of. Instead of memorising it and applying it word for your, your teams should consider it and devise… Continue Reading Neil...

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Douglas Romao on The MVP Show
Jan20

Douglas Romao on The MVP Show

Full show notes available https://www.nz365guy.com/271 Continue Reading Mark Smith nz365guy’s Article on their blog Douglas Romao on The MVP Show Douglas Romao has been working with software development for more than 14 years, developing solutions for all kinds and sizes of companies and projects mainly integrating collaborative technologies for companies around the globe. Also, he leads the tech community in Brazil related to...

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Dian Taylor on the MVP Show
Jan13

Dian Taylor on the MVP Show

Full show notes available Dian Taylor on the MVP Show Dian Taylor is a Microsoft Business Applications MVP who specializes in D365 Customer Engagement (CRM) technology and processes at RSM in West Palm Beach, Florida. In this role as a D365 Presales Consultant, she designs custom D365 demonstrations for RSM prospects. Continue Reading Mark Smith nz365guy’s Article on their blog Dian Taylor on the MVP Show Dian Taylor is a...

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6 Roles Every Enterprise Business Applications Project Should Have

What does the structure of a scales business application project look like? What groups and roles do you need when you’ve got 50 or more team members working together for a year or more to build a large, complex application?In this episode, you’ll learn about a model project structure so that you can compare it to yours or use as a baseline when establishing your own enterprise project… Continue Reading Neil...

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Episode 96: 2020 in Review
Jan10

Episode 96: 2020 in Review

Let’s take an hour to go over the goals we set out to achieve in 2020, and how successful we were against those goals. We also go through some of the most exciting moments in the year, the launch of the Decision Accelerator Community, and the slow death of Dynamics 365 On-Premise. Continue Reading Gus Gonzalez’s Article on their blog CRM MVP Podcast: Episode 96: 2020 in Review Let’s take an hour to go over the goals...

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Amey Holden on the MVP Show
Jan06

Amey Holden on the MVP Show

Full show notes available https://www.nz365guy.com/267 Continue Reading Mark Smith nz365guy’s Article on their blog https://www.nz365guy.com/amey-holden-on-the-mvp-show/ Blog Syndicated with Mark Smith nz365guy’s Permission

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Paul Soliman on The MVP Show
Dec30

Paul Soliman on The MVP Show

Full show notes available Paul Soliman on The MVP Show Paul Soliman is one of the newest Microsoft MVPs and the first for MVP Business Applications in the Philippines. He runs two businesses: the CEO, chief Visionary and founder of Hacktiv Colab and the CTO of Raven Global. Also, Paul is the founder of BizApps AH Community and co-founder of ASEAN MS BizApps UG Community. Continue Reading Mark Smith nz365guy’s Article on their...

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How to manage scope creep in an agile project?

In this Q&A episode, Stephen Price , Digital Solution Architect at ITK Consulting in Canada, asks, “How should we manage scope creep within a sprint in an agile project?”The scope of our product is defined by the product backlog, and the scope of our project is a subset of the product backlog. Both are managed by the product owner: the single person responsible and accountable for the product… Continue Reading...

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Episode 95: CREATING POWER APPS FOR FREE
Dec27

Episode 95: CREATING POWER APPS FOR FREE

A couple of years ago Microsoft released the $10 per user per app per month license and a lot of organizations were either tempted to make a move into the new licensing model or made the change altogether. Well, Microsoft seemingly improved this offer by allowing organizations to create Power Apps hosted on Dataverse/CDS for FREE*. Well, it’s not 100% free, you do have to have a Microsoft… Continue Reading Gus...

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Bruce Sithole on The MVP Show
Dec23

Bruce Sithole on The MVP Show

Full show notes available Bruce Sithole on The MVP Show Bruce Sithole on The MVP Show Full Show notes can be found here: https://www.nz365guy.com/259 MVP Show notes Country of Origin, career and educational background of Bruce Sithole Bruce’s journey to Business Applications Key learning from working with a partner and directly with a customer Bruce’s role in Continue Reading Mark Smith nz365guy’s Article on their...

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Luc Van Vugt on The MVP Show
Dec16

Luc Van Vugt on The MVP Show

Full show notes available https://www.nz365guy.com/261 Continue Reading Mark Smith nz365guy’s Article on their blog Luc Van Vugt on The MVP Show Luc Van Vugt on The MVP Show Full Show notes can be found here: https://www.nz365guy.com/261 MVP Show notes A brief introduction about Luc Van Vugt’s life and his hobbies What Luc loves to do outside of work Talks about what’s famous in the Netherlands Luc’s area of...

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Wrestling With The Community
Dec15

Wrestling With The Community

Mark and Iain talk to the first family of Power Platform Pro-Wrestling. Nick Doelman, Matt Beard and Paddy Byrne join the podcast to talk about their passion for wrestling.  This is the longest podcast yet so enjoy The post Wrestling With The Community appeared first on PowerPlatform Podcast. Continue Reading Themarkchristie’s Article on their blog Wrestling With The Community | PowerPlatform Podcast Mark and Iain talk to...

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Data migration in agile Dynamics 365 projects

Matt Venamore, scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects.My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions and learn as much as possible about the data.Then work closely with the business applications… Continue Reading Neil...

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How Duel Write will change ISV’s world with Rama Krishnamoorthy
Dec14

How Duel Write will change ISV’s world with Rama Krishnamoorthy

Full show notes available here: https://www.nz365guy.com/220 Continue Reading Mark Smith nz365guy’s Article on their blog How Duel Write will change ISV’s world with Rama Krishnamoorthy TODAY’S GUEST Rama Krishnamoorthy An experienced Dynamics 365 for Finance and Operations professional, Rama Krishnamoorthy has worked across multiple disciplines (IT, consulting and product development) in both large and small...

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Episode 94: Dear Microsoft – 2020 Edition
Dec13

Episode 94: Dear Microsoft – 2020 Edition

Last year we got together and asked Microsoft for some new features and some changes or adjustments to existing ones…since we had such a poor record in 2020 (just like everyone else this year) we decided to give it another shot and ask Microsoft for some more stuff! Listen to five Microsoft MVPs as they each reveal their list of wants and needs for Microsoft while the other four MVPs react… Continue Reading Gus...

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Sharon Sumner on The MVP Show
Dec09

Sharon Sumner on The MVP Show

Full show notes available https://www.nz365guy.com/249 Continue Reading Mark Smith nz365guy’s Article on their blog Sharon Sumner on The MVP Show Sharon Sumner is a Microsoft Business Applications MVP and CEO of Business Cloud Integration Ltd, SharePoint and Office 365 delivery partner in Cambridge, UK. Leading the Digital Transformation Team – helping businesses adopt the modern workplace using our SharePoint deployment...

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The top 10 new features available on wave two with Matt Collins-Jones
Dec07

The top 10 new features available on wave two with Matt Collins-Jones

Full show notes available here https://www.nz365guy.com/262 Continue Reading Mark Smith nz365guy’s Article on their blog The top 10 new features available on wave two with Matt Collins-Jones A brief introduction about Matt Collins-Jones life and family background Matt Collins-Jones hobbies – interests outside of work Tools Matt uses in gaming The memorable part happened during the Amsterdam Summit Event Talks about...

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