Customer Insights

Read the summary post What is <this tech> and what is it used for? Because I’m using Copilot in all these posts to explain what things are, I thought it

Sometimes new things just pop up in Dynamics 365 and specifically in Customer Insights – Journeys. This one is such a little thing but makes for a better user experience

I was recently asked how we can give customers the ability to update their email via a form. I advised against it. If you are using Customer Insights – Journeys,

Have you ever wondered what you can use a Canvas app for? What are people using Dynamics 365 Customer Insights – Data for? Who needs Dynamics 365 Field Service? Is

If you work for yourself or are part of a very small team managing submissions from your Realtime Marketing forms, things come up, holidays or sick leave happen and sometimes