Customer Insights

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Agent Evaluation is a new(ish) feature in Copilot Studio. So new, that it went generally available first in March 2026. It's the first built-in tool in Copilot Studio that lets you run repeatable test suites against your agent so you…

Dynamics 3652 months ago

When something in your agent gives the wrong answer or behaves unexpectedly, the conversation trace is your first stop. Not the topic editor. The execution panel on the left sideIf you've used the testing canvas for live testing (covered in…

Customer Insights2 months ago

The blog introduces Dynamics 365, detailing its two main areas: CRM and ERP applications. It highlights key ERP components like Business Central, Commerce, Finance, Human Resources, Supply Chain Management, and Project Operations, focusing on their functionalities for small to medium-sized…

Customer Insights2 months ago

The testing canvas is your new best friend in Copilot Studio 😁. It works both when your agent is in draft or published state and is always just a click away.Most people use it by typing something and seeing what…

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