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Meeting Chat in Microsoft Teams

Challenge Within Microsoft Teams meetings, there is a chat capability...

Sales Insights: Sales accelerator

This is the final of a 6 part series on Sales Insights, where I attempt to...

Talking Baws…. With Thomas Sandsor

Mark & Iain have a chat with Thomas about Football, Futsal and Beech...

Omnichannel & Application Tabs

One of the really nice things about the Omnichannel Agent experience is that...

Sending Emails From The Contact Owner With D365 Marketing

We’ve all been sent marketing emails that we ignore, no one is immune....

Service Bus Queues & Power Automate

The announcement at Build 2020 that there is finally a Service Bus Explorer...