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COVID-19 Crisis Highlights Need for Online Presence for Businesses

The COVID-19 pandemic has forced people and businesses to adjust to social...

Save and Close not working on the forms in Dynamics 365 CE

Hi Everyone, Today I was working with HTML Webresource, we have some...

Omnichannel for Customer Service – Collection

Omnichannel for Customer Service OmniChannel for Customer Service provides...

Omnichannel for Customer Service – Voice and Video Calls

Microsoft’s Omnichannel for Customer Service allows us to escalate web...

Omnichannel for Customer Service – Agent Scripts & Macros (and slugs)

Omnichannel for customer service contains a number of features to help...

Flow Actions: Microsoft To Do – Get A To Do List – YouTube

In this video, I go through the Microsoft To Do Action – Get a To Do...