Geo-mapping in Microsoft Dynamics 365 CRM is getting a big upgrade with the arrival of Azure Maps—the next-generation mapping platform set to replace Bing Maps. As more CRM users explore
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In the age of information, effectively searching, aggregating, and sharing pertinent information is vital in terms of productivity. This blog describes an end-to-end solution developed with Microsoft Copilot Studio for
This post focuses on the Marketing App (Customer Insights – Journeys) but is the same for any of the model-driven apps really. It’s a quick post and written out of
There are scenarios in CI-D when it is integrated with Dataverse where you may run into a bug with the platform. This is when one of the COLA (Contact, Opportunity,
Introducing the Customer Intent Agent In Dynamics 365 – Part 2 This video introduces the Customer Intent Agent, the third of three new autonomous agents released in the 2025 Release
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