Customer Service
How to configure governance in D365 Customer Service
In today’s world AI is becoming a bigger part of the customer service experience. AI is already helping customer service reps by generating email…
Category: Dynamics 365
Dynamics 365 Business Central
Business Central: The Way You’ve Been Deploying Customer Extensions Is Being Retired
For as long as most Business Central partners have been shipping per-tenant extensions, the workflow has looked the same: log into the customer’s tenant,…
Azure
SQL: Automatic index compaction (preview)
I was watching Microsoft youtube video’s, and came over the following video. So I asked my AI to create a blogpost on it. Looks…
Dynamics 365 Business Central
HydraFusion and ALDC: choosing how to solve a task
Where might HydraFusion fit in AL development? A reflection on adaptive execution, context and evidence, with ALDC as a potential application.
Community
Power Automate | Licensing the Flow Nobody Owns
If you have done any serious application lifecycle management work in Power Platform, you know the pattern: you move flow ownership off a human…