New Functionality In Microsoft Power Automate 2024 Wave 2: Self-Heal UI And Browser Automation Actions at Execution With AI
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 7th of the new functionality in the Desktop flows section is self-heal UI and browser automation actions at execution with AI. This feature is for Power Automate for desktop users that automate UI… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 2: Use Natural Language To Create A Flow In Teams
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 7th of the new functionality in the Copilot for Power Automate section is use natural language to create a flow in Teams. This feature helps you create a flow in Teams if the Workflows app… Continue Reading Ian Grieve’s Article...
New Functionality In Microsoft Power Automate 2024 Wave 2: Maximize Your Productivity With Generative Answers
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 5th of the new functionality in the Copilot for Power Automate section is maximize your productivity with generative answers. Copilot provides you with the ability to ask product related questions… Continue Reading Ian Grieve’s...
Using Microsoft Copilot Studio to create Copilot for Teams channel with Dataverse as Knowledge source – Copilot / Dataverse
Below are the quick steps to create a copilot with Dataverse as the Knowledge source and Teams as the channel Open the Microsoft Copilot Studio site https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio Select the Try free option to get started. Select the appropriate environment and click on New copilot option (Create+) Select Create Here we have renamed the Copilot, next… Continue Reading Nishant...
New Functionality In Microsoft Power Automate 2024 Wave 2: Transform Scripting Using AI-Driven Natural Language
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 4th of the new functionality in the Copilot for Power Automate section is transform scripting using AI-driven natural language. You can enhance efficiency and save valuable time and resources by… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 2: Automate With Ease Using The AI Recorder
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 3rd of the new functionality in the Copilot for Power Automate section is automate with ease using the AI Recorder. The AI Recorder in Power Automate for desktop revolutionizes task automation by… Continue Reading Ian Grieve’s...
Generate Work Order Summary with Copilot in Dynamics 365 Field Service (Part I)
A Work Order in Dynamics 365 Field Service is a critical document that outlines the specifics of a service request or job assigned to a technician. It encompasses all the necessary information, including the issues that need addressing, details about the customer, the tasks that must be completed, the parts required for the job, the location where the service will be performed, the schedule and booking arrangements, and any pertinent...
In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… Use the “Get an Image, File or Document V3” Action
This article is part of the In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… series, a sub-series of the In Microsoft Dynamics 365 Business Central (Power Automate), how do I… series and of the wider In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. There are a… Continue Reading Ian...
Power Platform Community Conference Top Announcements
This year I attended the Power Platform Community Conference for the third year in a row. The event took place in Las Vegas, Nevada which was the same place the conference took place last year and the same place where it will be held next year. The conference is always a hub of innovation, collaboration, and learning, showcasing the latest advancements in the Power Platform ecosystem. The… Continue Reading Dian Taylor’s...
Power Platform Community Conference Top Announcements – YouTube
Power Platform Community Conference Top Announcements In this video I take you through the top announcements that were made in Las Vegas during the Power Platform Community Conference of 2024. Related Article: https://d365goddess.com/ppcc-top-announcements/ Twitter: https://twitter.com/D365Goddess LinkedIn: https://www.linkedin.com/in/diantaylor/ In this video I take you through the top announcements that were made in Las Vegas during...
Dynamics 365 Business Central: triggering an Azure DevOps pipeline when a tenant upgrade occurs.
Last week I had a quick message exchangement with a partner asking how to automatically trigger an Azure DevOps pipeline when a Dynamics 365 Business Central environment update occurs: I’ve promised a post describing a possible idea for a solution, and here it is. Triggering a build pipeline in Azure Devops when an update happens in a given Dynamics 365 Business Central environment is… Continue Reading demiliani’s...
Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and select Opt-in Set it up by checking the options With this feature enabled, now when we resolve the case, we will get the option to create … Continue reading “Use Copilot to generate knowledge...
Error in Customer Insights – Data
Not a long blog post, but something that may come in handy for some people! I was recently playing around with Customer Insights – both the Data & Journeys side of thing for a Proof of Concept I was creating for a customer. It’s definitively interesting to see how Microsoft have been evolving the product over the last year or so (which was the last time I played around with it). One of… Continue Reading...
New Functionality In Microsoft Power Automate 2024 Wave 2: Create And Edit Expressions With Copilot
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 8th of the new functionality in the Cloud flows section is create and edit expressions with Copilot. Makers can create, edit, and fix their Power Automate expressions by expressing their expression… Continue Reading Ian...
New Functionality In Microsoft Power Automate 2024 Wave 2: Create A Flow On a File In Teams
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 7th of the new functionality in the Cloud flows section is create a flow on a file in Teams. This feature allows you to create a flow on a file in Teams using one of the templates that are… Continue Reading Ian Grieve’s Article...
New Functionality In Microsoft Power Automate 2024 Wave 2: Connect To Other Environments From The Microsoft Dataverse Connector
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 6th of the new functionality in the Cloud flows section is connect to other environments from the Microsoft Dataverse connector. Users can create flows that combine data and perform operations… Continue Reading Ian Grieve’s...
Inogic at Community Summit Booth #1017: Your Gateway to Microsoft Dynamics, AI & Power Platform Innovation!
As summer winds down and we embrace the back-to-school energy, it’s time to look forward to the most exciting event in the Microsoft Business Applications world—the Community Summit 2024! This year, the summit takes place in San Antonio, Texas, from October 13-17, and we are thrilled to announce that Inogic is returning as a Platinum Sponsor. What is the Community Summit? The Community Summit is the largest independent event for...
Losing track of all the housing reports you need to bring yourself up to date with?
I just loaded this housing ombudsman report into Googles https://notebooklm.google and the results were great. It generated:An AI Generated Conversation to listen to on the go!And an FAQ:Sanctuary Housing Association Case 2022193281. What was the nature of the complaint against Sanctuary Housing Association?The complaint centred around two key issues:Handling of damp and mould: The resident… Continue Reading Chris...
Blue Green Deployment with Azure App Service Deployment Slots using Azure DevOps
AI generated Image — Microsoft DesignerIn the ever-evolving world of software development, ensuring smooth deployments while minimizing downtime and risk is crucial. One effective strategy that has gained traction is Blue-Green Deployment. When in conjunction with Azure Web App’s Deployment Slots, this strategy can enhance your deployment process significantly. Let’s explore how to… Continue Reading Sahitya Pai’s Article...
MADIC dynamics Knowledge Hub Webinars: How to Create a Multi-company Report in Jet Reports
In our most recent webinar here at MADIC dynamics, we took a look at how to create a multi-company report in Jet Reports. This is a webinar which I presented. If you want to catch up on this webinar, you can do so here. Introduction Multi-company data in reports Multi-company by columns Multi-company by sheets Consolidation sheet using INDIRECT function Conclusion Introduction ^ Jet Reports… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 2: Monitor Performance For Cloud and Desktop Flow Activities In Automation Center
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 5th of the new functionality in the Cloud flows section is monitor performance for cloud and desktop flow activities in Automation Center. You can use a central consolidated view to monitor and… Continue Reading Ian Grieve’s...
In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… Use the “Get Adaptive Card V3” Action
This article is part of the In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… series, a sub-series of the In Microsoft Dynamics 365 Business Central (Power Automate), how do I… series and of the wider In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. There are a… Continue Reading Ian...
Discover the Latest 2024 Updates to Dynamics 365 Lead Qualification
In the latest Dynamics 365 2024 release wave 2 plan, Microsoft has improved the Lead Qualification Process, enabling administrators to customize the process, and making it easier for sellers to qualify leads more efficiently. Previously users had the option to automatically create Account, Contact, and Opportunity records when qualifying a lead. Now with the new experience administrators can: Decide whether sellers or the system...
New Functionality In Microsoft Power Automate 2024 Wave 2: Use Workflows On Calendar Events In Teams and Outlook
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 2. The 4th of the new functionality in the Cloud flows section is use workflows on calendar events in Teams and Outlook. You can boost productivity with calendar-related templates to get ideas for… Continue Reading Ian Grieve’s...
In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… Use the “Run Action V3” Action
This article is part of the In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… series, a sub-series of the In Microsoft Dynamics 365 Business Central (Power Automate), how do I… series and of the wider In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. There are a… Continue Reading Ian...
End of Life for Microsoft Dynamics GP Announced
In an announcement which cannot be a surprise to anyone, Microsoft have announced that Microsoft Dynamics GP is coming to the end of it’s life. Today, we’re announcing we will end product support and updates for Dynamics GP on the 30th of September 2029 (with security patches ending on the 30th of April 2031). We want to take a moment to express our heartfelt gratitude to our loyal GP… Continue Reading Ian Grieve’s...
Maximizing Dynamics 365 Impact with Video Tutorials on Integrated Maps
Maplytics is a powerful, location-based tool that enhances the capabilities of Dynamics 365 CRM by offering deep insights through map visualizations. This series of tutorials introduces a variety of ways to master its features, benefiting field service, sales teams, and more. Below is a comprehensive summary of the Maplytics video guides, explaining how to effectively use its features to increase productivity and streamline CRM...
Customer Service Workspace – Multiple Browsers
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with it! In the past, if an agent loaded customer service workspace in a second browser, they would see a “friendly” yellow notification bar warning them that it was open in multiple places…. Continue Reading Neil Parkhurst’s Article...
AppSource apps and breaking changes – a short story
So .. here’s a short story for you in the hopes you don’t have to go through what we went through.. . We like to think we’re well organized. We have many pipelines. A shitload of automated tests (+8500), including integration tests, upgrade tests, breaking change tests, copy document tests, .. you name it! And yes, also vNext tests. But then “Intrastat happened”. I’m going to...
Dynamics GP End of Life announcement
Today is a sad day for those of us in the Microsoft Dynamics GP ecosystem, though we all knew it would come eventually. Microsoft has announced a "Support End Date" for the product, 31 years after its 1.0 release in 1993. RIP, buddy, it's been a great run…Links (provided by Microsoft)For customers: aka.ms/customerGP-EOLFor partners: aka.ms/partnerGP-EOLMicrosoft Learn page for Dynamics… Continue Reading Jen...
Exploring Integrated Maps with A Video Guide to Maximize Dynamics 365 Impact
Maplytics is a powerful tool for enhancing the capabilities of Dynamics 365 CRM through location-based insights and map visualizations. Below is a summary of each tutorial from two Maplytics video series, explaining how you can master its various features for field service, sales, and more! Tutorial 1: Visualizing Dynamics 365 Data on an Integrated Map The first tutorial of the series #KnowYourMaplytics introduces users to the basics...
Configuring Copilot by using Different End User Authentication for Actions
Copilot in Microsoft Dynamics 365 helps to streamline the sales process and close deals faster by reducing the time they spend usually on critical tasks. Copilot provides AI assistance to boost the productivity of the business, generative AI capabilities can be utilized for the summarization of records and email content generation. You can find more details about copilot in this Microsoft doc. In this blog, let’s understand how...
In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… Use the “List Companies V3” Action
This article is part of the In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… series, a sub-series of the In Microsoft Dynamics 365 Business Central (Power Automate), how do I… series and of the wider In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. There are a… Continue Reading Ian...
How to remove contact and customer validation on Cases– Dynamics 365
By default, we can only specify the contact associated with the customer for the case record. If we try specifying a contact record that is not associated with the Customer selected, we will get the below error message. Invalid Contact – The specified contact doesn’t belong to the account selected as the customer. Specify a … Continue reading “How to remove contact and customer validation on… Continue...
Dynamics 365 Business Central: Power Automate flows using business events may require a refresh.
If you have Power Automate workflows using the When a business event occurs (V3) trigger, you should probably read this message carefully: Due to some security changes in the Business Central connector for Power Automate, any workflow that uses this trigger created before June 2024 need a refresh of the webhook subscription used by the trigger. The easiest way to do that is by… Continue Reading demiliani’s Article on their...
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Use Advanced Settings In The Power Bi Connector
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2. The 3rd of the new functionality in the Reporting and data analysis section is use advanced settings in the Power BI connector. Advanced users of Power Query can now… Continue Reading Ian Grieve’s...
MVP Renewal for 2024/2025
This is quite delayed as I am writing this in September, two months after the fact! I was re-awarded the Microsoft MVP award, my 8th award, in July 2024. What's new this time around is I am no longer a "Business Applications" MVP, I have been awarded instead for 2 categories – M365 (for Excel), and Data Platform (for Power BI). WOOHOO!The MVP "renewal application" process ends in March each…...
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Do Ad Hoc Analysis On Fixed Assets, Projects, And Services
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2. The 2nd of the new functionality in the Reporting and data analysis section is do ad hoc analysis on fixed assets, projects, and services. Do reporting and ad hoc data… Continue Reading Ian Grieve’s...
Visualize, Prioritize, and Track Tasks with ease – Kanban Board’s New Features for Dynamic 365 CRM!
Imagine a workspace where complex workflows are transformed into a visually intuitive, easily manageable process. Kanban Board by Inogic offers just that, providing a dynamic way to visualize and manage your Dynamics 365 and Dataverse data. By converting your data into a clear, card-based view, Kanban Boards bring unprecedented clarity and control to your CRM environment. Survey data shows that 88% of Kanban users see better project...
In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… Use the “Delete Record V3” Action
This article is part of the In Microsoft Dynamics 365 Business Central (Power Automate Actions), how do I… series, a sub-series of the In Microsoft Dynamics 365 Business Central (Power Automate), how do I… series and of the wider In Microsoft Dynamics 365 Business Central, how do I… series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. There are a… Continue Reading Ian...
There is already an object named ‘LICENSING_POPULATEROLEPRIVILEGELICENSEMAPV2’ in the database
I encountered the error when a new VM with 10.0.39 was deployed and trying to sync the database. Execute this below command in SQL and try the sync again. DROP PROCEDURE IF EXISTS LICENSING_POPULATEROLEPRIVILEGELICENSEMAPV2 GO Continue Reading AnithaEswaran’s Article on their blog There is already an object named ‘LICENSING_POPULATEROLEPRIVILEGELICENSEMAPV2’ in the database I encountered the error when a new VM with...
Create Segments From Marketing Lists In Realtime Marketing
Now this one is something I tend NOT to suggest but it is definitely a request that comes up A LOT. How can I create a segment of people I can just add by picking people myself, or based on an upload file. If there isn’t any filtering criteria, you can use the Include Members feature when building your segment, but that has limits of 100 records that can be added in this way. Marketing Lists… Continue Reading Megan V....
Use the new Associated Grid Control to display details of other tables in subgrids – Model-driven App / Dynamics 365
With the Associated Grid Control we can configure and show up four subgrids in the form, making it a more intuitive and cleaner form layout, with ease of navigation. Below we are adding the Associated Grid Control component to the Contact’s form. Here we have specified the Subgrid Tables and Views to begin with. For … Continue reading “Use the new Associated Grid Control to display details… Continue Reading Nishant...
Upcoming Microsoft Dynamics 365 Business Central Knowledge Hub Webinars (Oct-Dec 2024) from MADIC dynamics
Every month, on the third Tuesday, at MADIC dynamics we will be presenting a Knowledge Hub Webinar on Microsoft Dynamics 365 Business Central and related products; I will be presenting some of the webinars, but other consultants will be getting involved as well, so there will be a variety of presenters through time. We aim to have the next three monthly Knowledge Hub Webinars scheduled and… Continue Reading Ian Grieve’s...
Dynamics 365 Business Central: HttpClient and remote certificate validation future changes.
I think that everyone of you know that the AL HttpClient data type provides a data type for sending HTTP requests and receiving HTTP responses from a resource identified by a URI. A very basic piece of AL code that sends a GET request to an endpoint and return a response can be defined as follows: procedure GetResponseFromUrl(URL: Text): Text var HttpClient: HttpClient; … Continue Reading demiliani’s Article on their blog...
Unified Routing – Queue Priority
I’m using Microsoft’s Dynamics 365 Contact Center to route cases and I have multiple queues …. but what if I want one queue to have priority over another? This requirement has been expressed in several of my projects! And until recently I would have explained that routing based on queue priority was not possible. As we could prioritize work items within a queue, but we had no ability… Continue Reading Neil Parkhurst’s...
Step-By-Step Guide to Use Brand Profiles in Emails: Enhancing Engagement in Customer Insights
In today’s digital landscape, email remains one of the most powerful tools for brand communication. Whether you’re reaching out to potential customers, engaging with loyal clients, or nurturing leads, your emails serve as a direct reflection of your brand. Therefore, it’s essential to ensure that your email communications are not only consistent but also a true embodiment of your brand identity. In this blog, we’ll explore how to...
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Track Sustainability Certificates For Items And Vendors
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2. The 11th of the new functionality in the Legislation section is track sustainability certificates for items and vendors. Customers are increasingly seeking products that… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Encrypt Data At-Rest With Customer-Managed Encryption Key
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2. The 8th of the new functionality in the Governance and administration section is encrypt data at-rest with customer-managed encryption key. This capability will allow… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2: Show Features With Demo Dataset For Czechia
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2. The 4th of the new functionality in the Country and regional section is show features with demo dataset for Czechia. To help partners demonstrate the capabilities of… Continue Reading Ian Grieve’s...