There is one thing that is mandatory for me to complete during the week (and especially during the weekend): bike training .Bike training in a “competitive” way means spending hours
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Whether you’re a CRM newbie or a seasoned sales strategist, navigating features like territory management, route optimization, and geocoding can be overwhelming. Here’s a one-stop guide answering the most common
Back in February, I shared an article walking through the new features lined up for the 2025 Release Wave 1 of Dynamics 365 Customer Service and Contact Center. (If you
Everything you need to know about the Customer Knowledge Management Agent! Back in February, I shared a video previewing the 2025 Release Wave 1 updates for Dynamics 365 Customer Service,
Introducción La inteligencia artificial ya está integrada en Dynamics 365 Business Central a través de Copilot y funcionalidades como el Sales Order Agent. Pero esta innovación también trae consigo un
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