A few weeks ago, I began working with a customer operating on Microsoft Dynamics 365 Business Central. At first glance, everything appeared to be in order. The system was live,
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Let me tell you what the Microsoft Work Trend Index 2026 just confirmed, that those of us in HR have been saying for years while leadership nodded politely and did
Exporting data from DIXF (Data Import Export Framework) is straightforward when filters are static. But what happens when your business scenario requires dynamic filters—filters that change based on real‑time inputs
When a Copilot agent responds poorly, the instinct is to blame the model. Spoiler: it’s almost never the model. The problem sits somewhere between your prompt and the response —
Knowledge Management Agent Demo In this 2 minute video, I walk through a live demo of the Knowledge Management Agent in Dynamics 365 Customer Service to show how the agent
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