Dynamics 365
Agent Evaluation in Copilot Studio
Agent Evaluation is a new(ish) feature in Copilot Studio. So new, that it went generally available first in March 2026. It's the first built-in…
Category: Dynamics 365 Customer Insights
Dynamics 365
Using the Variable Inspector in Copilot Studio
Variables are the quiet killers in Copilot Studio agents. The topic logic looks correct, the conditions look correct, the flow looks correct, but the…
Dynamics 365
Conversation trace in Copilot Studio
When something in your agent gives the wrong answer or behaves unexpectedly, the conversation trace is your first stop. Not the topic editor. The…
Dynamics 365 Customer Insights
What is Dynamics 365 and what is it used for?
The blog introduces Dynamics 365, detailing its two main areas: CRM and ERP applications. It highlights key ERP components like Business Central, Commerce, Finance,…
Dynamics 365
Test canvas in Copilot Studio
The testing canvas is your new best friend in Copilot Studio 😁. It works both when your agent is in draft or published state…