Dynamics 365
Stairway to Dataverse Heaven – Governance & Business Skills
In the last blog post, I covered how Copilot Studio really accesses Dataverse through various lenses with the Dataverse Knowledge Source, Dataverse Connector and…
Category: Dynamics 365 Customer Insights
Dynamics 365
Stairway to Dataverse Heaven
There’s a moment in every agentic strategy project where you realize: how your agent connects to data matters just as much as what data…
Dynamics 365
Agent Evaluation in Copilot Studio
Agent Evaluation is a new(ish) feature in Copilot Studio. So new, that it went generally available first in March 2026. It's the first built-in…
Dynamics 365
Using the Variable Inspector in Copilot Studio
Variables are the quiet killers in Copilot Studio agents. The topic logic looks correct, the conditions look correct, the flow looks correct, but the…
Dynamics 365
Conversation trace in Copilot Studio
When something in your agent gives the wrong answer or behaves unexpectedly, the conversation trace is your first stop. Not the topic editor. The…