We seem to be on a roll here over the last month or so with new exams being released (& its not over yet!). With all of the emphasis on
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Knowledge Management Agent Demo In this 2 minute video, I walk through a live demo of the Knowledge Management Agent in Dynamics 365 Customer Service to show how the agent
The largest asset management firms in the world manage relationships across dozens of countries. Their relationship managers are not sitting in one office covering one city. They are spread across
With a massive amount of focus on AI across the Microsoft platform, I decided to sit the new AI-901 exam, which is the new Azure fundamentals exam. I’m far from
I am back with my third article in my series covering the 2026 Release Wave 1 for Dynamics 365, and this time we’re shifting our focus to Dynamics 365 Sales.
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