Imagine if your Dynamics 365 CRM could predict what happens next… What if your CRM could tell you which lead is most likely to convert, when a customer might churn,
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In Dynamics 365, attribute maps define how data flows from one record to another when creating related records. For example, when creating a Contact from an Account, fields like Address,
Imagine having an AI assistant that doesn’t just follow your commands but thinks, decides, and acts independently. With Autonomous and Multi-Agent capabilities in Microsoft Copilot Studio, that vision is now
Microsoft has officially dropped the Copilot Fall Release, and it marks a significant evolution in the world of generative AI. Going beyond the headlines and hype, this release is founded
From a blank page to go live, these phases are designed to help you every step of the way As a Customer Service Director, you recognise the enormous pressure when
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