Case Managment Agent Demo In this 4 minute video, I’ll show how the Case Management Agent in Dynamics 365 Customer Service is about to make your support team’s life much
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Back in 2020, I released my Data Validation Tool for Dataverse in XrmToolBox. The thinking behind it was simple enough. I wanted an easy way to run checks against Dataverse
“Fuel prices do not move in straight lines. One quarter they stabilize, the next they spike without warning. When they do, the organizations that feel it first are the ones
We were working on a data migration requirement where we needed to preserve system fields like created on and modified on. For Created On, things are straightforward. We can use
Microsoft has officially dropped the 2026 Release Wave 1 plans for Dynamics 365 and the Power Platform and I had to jump right in! I’ve spent the last few weeks
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