Dynamics 365 Customer Engagement
Power Automate Cloud Flow Failing with 403 Forbidden on a Dataverse Action
I ran into a frustrating one recently whilst building a Power Automate cloud flow which kept failing on a Dataverse step with a bare…
Category: Dynamics 365 Customer Engagement
Copilot Studio
Using AI-powered email classification to automatically categorize cases in D365 Customer Service
Manual triage is one of those small operational tasks that adds up quickly. An email comes in and a case is created. Someone opens…
Dynamics 365 Customer Engagement
Digital Transformation in Housing: Why TSM Success Depends on Data, Leadership, and Change
The Two-Minute Read A sector-wide transformation is officially underway. According to Housemark’s Monthly Pulse report, a staggering 95% of social landlords are currently implementing,…
Dynamics 365 Customer Engagement
DevSecOps Governance (Part 3): Implementing Dynamic Application Security Testing (DAST) in Build…
DevSecOps Governance (Part 3): Implementing Dynamic Application Security Testing (DAST) in Build PipelinesPhoto by Bernd 📷 Dittrich on UnsplashFollowing on from my original blog ‘When…
Dynamics 365 Customer Engagement
DevSecOps Governance (Part 2): Static Analysis Software Testing (SAST), Software Composition…
DevSecOps Governance (Part 2): Static Analysis Software Testing (SAST), Software Composition Analysis (SCA) and Build PipelinesPhoto by Hans Reniers on UnsplashIntroductionFollowing on from my original…