Customer Service
Should you build or buy your business software?
Most businesses don't need custom software. Here's why a configurable platform is usually faster, and the few cases where building makes sense. The post…
Category: Outlook & Exchange
Customer Service
Is your CRM being used as an expensive spreadsheet?
You've gone live, but nothing has really changed. Here's why a new system ends up as an expensive spreadsheet, and what to fix first.…
Azure
AI at Work Roadmap for Dynamics 365 and Power Platform
Keeping on top of what is coming to Dynamics 365 and Power Platform has always been part of the job. For years that meant…
Azure
I got agents to build the Power Platform App in a Day solution
NOTE: After I recorded this video and wrote this blog, I found out about the Azure DevOps MCP Server, which was a lot less…
Azure
New in Microsoft Marketplace: Offers published September 4-7, 2026
Learn about 229 new offers that went live in Microsoft Marketplace, a single destination to find, try, and buy cloud solutions, AI apps, and…