In 2022, I was among the first to announce a significant development: Norway had officially gained Dynamics capabilities, thanks to the new Norwegian data center. This was a major milestone
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A while back I started the YouTube series Vote For Change where I highlighted different Ideas on Microsoft’s change portal and pushed for more votes. The idea was to create
In the ever-evolving landscape of customer service, Microsoft is trying to integrate cutting-edge technology into their Contact Center solution. The latest push? Leveraging AI and IVR to create a seamless,
If you grasp the title of this post, you’re likely one of the many seasoned consultants familiar with the Dynamics platform. You might also relate to the cover photo, hinting
Since my last post Advanced Settings Facelift was about old things getting a facelift, I thought I would be ok to continue on another similar post. This time it’s about
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