Case Managment Agent Demo In this 4 minute video, I’ll show how the Case Management Agent in Dynamics 365 Customer Service is about to make your support team’s life much
378Articles
Microsoft has officially dropped the 2026 Release Wave 1 plans for Dynamics 365 and the Power Platform and I had to jump right in! I’ve spent the last few weeks
2026 Release Wave 1: D365 Contact Center Microsoft just dropped the 2026 Release Wave 1 features—and you already know I had to break it all down for you. Just like
Microsoft has just released the 2026 Release Wave 1 notes for Dynamics 365 business applications and the Power Platform, and of course I couldn’t wait to dive in! Over the
2026 Release Wave 1: Dynamics 365 Customer Service Today Microsoft announced the new features coming in 2025 Release Wave 2. Just as have done before, I am creating a series
Top Headlines
Support The Site
