Power Baseball League: Dynamics 365 Customer Voice Creation
Nov20

Power Baseball League: Dynamics 365 Customer Voice Creation

I would like to relate Dynamics 365 Customer Voice Creation to Nationals Park Presidents but I cannot. Let’s continue the Power Baseball League journey by starting the Dynamics 365 Customer Voice creation process! So far we’ve talked about getting data into our system via manual import (hello historic spreadsheets!). Next we tackled Forms Processing to handle any hand written… Continue Reading Kylie Kiser’s...

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MB-600 Study Group
Nov19

MB-600 Study Group

Look at all these amazing panelists for the MB-600 Study Group! It’s time to get some certifications! Join the CRMUG/D365CEUG MB-600 Study Group! If you haven’t joined one of the User Group Study Groups before this is a great time to get involved! For each series, there is a panel of experts who will guide the content and topics each week. Different panelists will join each session and… Continue Reading Kylie...

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Power Baseball League: Add Forms Processing to a Power App
Nov13

Power Baseball League: Add Forms Processing to a Power App

The app we create today allows you to take a picture and extract data. Thankfully we do not have an app to tell us the health stats of all this ballpark food! Last week, we set up a Forms Processing Model. Today we are going to add Forms Processing to a Power App! This simple App will allow us to take a snapshot of the application and get the data. Then all this data will be fed directly… Continue Reading Kylie Kiser’s...

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Power Baseball League: Build a Forms Processing Model
Nov06

Power Baseball League: Build a Forms Processing Model

As I may have mentioned, one of the things I love about Nationals baseball is the Presidents Race. Sometimes they race like Mario. Last week we talked about getting started with a Data Import so we want to look at more ways to keep bringing data into the system. That means we are going to build a Forms Processing Model! You may remember our first attempt at the forms processing function… Continue Reading Kylie Kiser’s...

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Power Baseball League: Let’s Add Some Data!
Oct30

Power Baseball League: Let’s Add Some Data!

Currently our system is like an empty ball park and it is time to fill it with data and Play Ball! So far in the Power Baseball League, we have been talking about the system but we have not put any data in. Today, we will start to add some data! We are going to start with the basics of data import. In this video, we will set the tone for the next portion of the series where will be… Continue Reading Kylie Kiser’s Article...

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October 2020 DC User Group Meeting
Oct29

October 2020 DC User Group Meeting

We had a great group of heroes, witches, stars, and administrators for the October 2020 meeting of CRMUGDC / PowerPlatformUGDC! We had another great virtual event from the Washington, DC Community this week! This chapter focuses on CRM / Dynamics 365 / Power Platform technologies and creating a space for networking. The October 2020 DC User Group Meeting featured two great presentations… Continue Reading Kylie Kiser’s...

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Power Baseball League: Dynamics 365 Customer Voice with Megan V. Walker
Oct23

Power Baseball League: Dynamics 365 Customer Voice with Megan V. Walker

Just as hot dogs are essential to the enjoyment of baseball, so it is also essential to get data into your system. It is also beneficial to support multiple methods of data entry such as forms processing or typed forms. Similarly, it is acceptable to enjoy your hot dogs with whatever toppings you like or even as a veggie dog if you wish. Welcome back to the Power Baseball League. In… Continue Reading Kylie Kiser’s Article...

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Power Baseball League: Forms Processing with Phil Topness
Oct16

Power Baseball League: Forms Processing with Phil Topness

I have already told you of my love for the Presidents (the mascot versions) so of course I love the portion of the baseball experience where they run around! It’s time to add another star player to the Power Baseball League line up – Phil Topness! We have invited Phil here to talk to us about using Forms Processing to get data into our system. We’ve already talked about how our… Continue Reading Kylie...

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Power Baseball League: Custom Entities
Oct09

Power Baseball League: Custom Entities

Even the Washington Nationals are excited about our Power Baseball League and Custom Entity Creation! In our last post, we set up a Model Driven App. In our last post, we set up a Model Driven App. Now, we want to create some custom entities to go with the out of the box entities. We will work through the creation of a custom Registration entity to track each new application. We also… Continue Reading Kylie Kiser’s Article...

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Power Baseball League: Model Driven App Creation
Oct02

Power Baseball League: Model Driven App Creation

Just as Warrior II is foundational to any yoga practice, today we will create our Model Driven App as the backbone or our solution. Sometimes I enjoy baseball for the activities such as this Yoga in the Outfield event at the Washington Nationals Park. Last time on the Power Baseball League, I set up the environment in Common Data Service. Now Malcolm tags in and will build out the basic… Continue Reading Kylie Kiser’s...

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Power Baseball League: Environment Set-Up
Sep25

Power Baseball League: Environment Set-Up

Just as you need to set up a play in baseball, we need to prep for the Power Baseball League by creating our environment. Following our conversation with Nick Doelman, we finalized our plan; build out a Power App that leverages the Common Data Service (CDS). This will give us the functionality of a relational database while providing the flexibility to build it out as we need. It also… Continue Reading Kylie Kiser’s...

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Power Baseball League: Initial App Design with Nick Doelman
Sep18

Power Baseball League: Initial App Design with Nick Doelman

Another thing I like about baseball but completely unrelated to the sport, is my baseball shoes. Aren’t they so adorable with their baseball stitching? Also note that the stadium is empty because we got their super early for more popcorn eating time. To CRM Or Not To CRM Special Guest Nick Doelman joins us as we start to design our app. We want to determine if we need traditional CRM… Continue Reading Kylie Kiser’s...

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DynamicsCon Workflow Deep Dive
Sep15

DynamicsCon Workflow Deep Dive

DynamicsCon is here to save the day! Virtual Training for your organizations heroes! Last week was the 1st ever DynamicsCon! This was a free community event with sessions voted on by attendees and it was a huge success! Sessions were prerecorded which meant that speakers could engage in the chat and answer questions as the session continued to play. Then there was still time for live… Continue Reading Kylie Kiser’s Article...

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Power Baseball League: Data Mapping
Sep11

Power Baseball League: Data Mapping

My other favorite part of going to baseball games at Nationals park is seeing the presidents! Now that we have figured out our core goals for phase 1, we need to figure out how all this data links together. Today we are going to walk through a data mapping exercise for the Power Baseball League. We start with the core data points we have identified and start to break down the data that… Continue Reading Kylie Kiser’s...

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Power Baseball League: Where to Begin?
Sep03

Power Baseball League: Where to Begin?

Even Hashtag (the CRMUGDC Mascot) enjoys going to a baseball game every once and a while! Now you have heard about the Power Baseball League idea but you may have thought we went a bit crazy. Obviously everything we talked about in our introduction would take a very long time to scope out and to build. So we asked, how should we get started? Where to begin? In today’s (much shorter)… Continue Reading Kylie Kiser’s...

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Power Baseball League: Introduction
Aug31

Power Baseball League: Introduction

In this video Malcolm calls me a baseball fan. Please do not tell him that I really just go for the sunshine and the food. This was a particularly good day at the Washington Nationals Park! I am working on a cool new project with Malcolm McAuley called the Power Baseball League. We will be sharing content over the next few weeks, months, or who knows how long as we work through this… Continue Reading Kylie Kiser’s Article...

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2020 DMV Regional Chapter Meeting Recap
Aug20

2020 DMV Regional Chapter Meeting Recap

This week we hosted the 4th Annual DMV Regional Chapter Meeting! This user group event featured chapters from the DC, Maryland, Virginia area namely DC, Reston, VA and Richmond, VA. I wanted to take a few minutes to share a 2020 DMV Regional Chapter Meeting Recap and give you some resources. I have previously shared the agenda and session descriptions for this event so now I will share some… Continue Reading Kylie Kiser’s...

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Virtual Camp Coding and Dance Parties
Aug10

Virtual Camp Coding and Dance Parties

Vintage Beacon when we could go in person. Featuring my co-presenter / Dad and myself ready to roast approximately 12 hotdogs. Then I would argue that kids camps are an essential part of any fun summer experience. As a kid I was fortunate enough to spend time each summer at Beacon Bible Camp in beautiful northern Ontario. I enjoyed my time there so much that even when I was in high… Continue Reading Kylie Kiser’s Article...

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2020 DMV Regional Chapter Meeting
Aug03

2020 DMV Regional Chapter Meeting

This year marks the 4th annual DMV Regional Chapter meeting! In this event we bring together the Washington, DC; Reston, VA; and Richmond, VA chapters for a special full-day chapter meeting. Of course, this year is a little different and so our meeting will be virtual. That means that everyone is invited to the 2020 DMV Regional Chapter meeting! I want to give you a quick preview of the… Continue Reading Kylie Kiser’s...

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Hero Insights: The Final Result
Jun30

Hero Insights: The Final Result

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! Well we have finally made it to the end of our exciting adventure. I have learned a lot through this blog series and I hope you have too! Let’s take a look at what we accomplished. The Results

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Hero Insights: Setting up Measures in Customer Insights
Jun29

Hero Insights: Setting up Measures in Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! After we narrowly escaped the dangers of creating our segments, we now want to create some measures in Customer Insights. Measures are different types of calculations or rollups on the data. These can… Continue Reading Kylie Kiser’s...

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Hero Insights: Creating Segments in Customer Insights
Jun28

Hero Insights: Creating Segments in Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! Welcome back to HQ, my dynamic band of heroes! Today we are going to talk about segments. A segment is just a portion of the customer base. So we want to define characteristics that fit a certain… Continue Reading Kylie Kiser’s Article...

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Hero Insights: Search & Filter Index in Customer Insights
Jun27

Hero Insights: Search & Filter Index in Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! In our last daring adventure we dove deep into Unity data but before being able to view your hero (customer) profiles, you will need to set up the Search and Filter index. We are almost there! Click… Continue Reading Kylie Kiser’s...

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Hero Insights: Unify Data in Customer Insights
Jun26

Hero Insights: Unify Data in Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! When we left off yesterday we had imported all our data but it was still not powering anything. So today we are going to work on the Unify process. This includes 3 parts: Map, Match and Merge. Through… Continue Reading Kylie Kiser’s...

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June 2020 DC User Group Meeting
Jun25

June 2020 DC User Group Meeting

Thank you to everyone who came out to our D365 / CRM / Power Platform User Group meeting last night! This was a “local” meeting for the Washington, DC Chapter but we had attendees and speakers from around the world! Here are some more details on our presentations and speakers. D365 Performance Calling in from Australia, Yawer Iqbal gave us tips and tricks to improve and maintain… Continue Reading Kylie Kiser’s...

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Hero Insights: Adding Data Sources to Customer Insights
Jun25

Hero Insights: Adding Data Sources to Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! Previously in our adventure, we set up our data to be in Dynamics 365 / CDS and we have a Customer Insights trial so now we are going to add some data! Connect to The Common Data Service Our… Continue Reading Kylie Kiser’s Article on...

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Hero Insights: Setting up Customer Insights Trial
Jun24

Hero Insights: Setting up Customer Insights Trial

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! Today is going to be a very screenshot-heavy post as we walk through the steps to set up your Customer Insights trial. Before we get started here are a few helpful resources: Customer Insights Guided… Continue Reading Kylie Kiser’s...

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Hero Insights: Using Power Automate to Set Contact Images
Jun23

Hero Insights: Using Power Automate to Set Contact Images

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full series on the Hero Insights page. Enjoy! Disclaimer Previously, we added data on the Common Data Service. Today, we’re using Power Automate for something exciting! I think this solution was super cool for my example scenario. However, I do… Continue Reading Kylie Kiser’s...

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Hero Insights: Adding Data in the Common Data Service
Jun22

Hero Insights: Adding Data in the Common Data Service

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using comic superheroes! You can check out the full series on the Hero Insights page. Enjoy! Prerequisites Before we get to the exciting meat of Customer Insights, we need to do some environment and data set up. Getting started today, we want to make sure we already have our Common Data… Continue Reading Kylie Kiser’s...

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Hero Insights: Introduction
Jun21

Hero Insights: Introduction

As you may know, I like to find random use cases and then create a series of blogs to learn new technologies (such as #PowerPizza to learn Power Apps). I have been wanting to learn about Microsoft’s Customer Insights and trying to think of good data sets to test this functionality on. I discovered there is this cool Google Dataset Search where you can search for data on almost anything and… Continue Reading Kylie...

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What is a Text Area Field?
Apr28

What is a Text Area Field?

Since I come from a Microsoft CRM / Dynamics 365 background I am still learning about the Maker Portal. So the other day, when my team mentioned the text area field I was curious what this was and how it was different from Multiple lines of Text. So, let’s do a quick comparison of the Text, Text Area and Multiline Text fields to see the differences. Here you can see the 3 text field… Continue Reading Kylie Kiser’s...

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Quarantine Chat Bot: How Did it Go?
Apr23

Quarantine Chat Bot: How Did it Go?

This week I have talked through a few lessons I’ve learned related to Power Virtual Agents. We started building a bot as virtual daughter for my parents and it has sentiment analysis, approval flows and so much more. Today I am going to show you the final piece – seeing what is happening in the back end! Analytics < figcaption>There are pre-built analytics available automatically for your… Continue Reading Kylie...

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Quarantine Chat Bot: Set up an Appointment
Apr22

Quarantine Chat Bot: Set up an Appointment

I have been talking through how I created a chat bot that I built using Power Virtual Agents to talk to my quarantined parents. We have already looked at how to get started and how to use sentiment analysis to customize responses. Today we are going to set up an appointment! Before getting the scheduling information, I had to ask if they wanted to talk to me. Getting the TIme The… Continue Reading Kylie Kiser’s Article on...

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Quarantine Chat Bot: Sentiment Analysis
Apr21

Quarantine Chat Bot: Sentiment Analysis

Yesterday, I started talking about how I built a chat bot to talk to my parents during this quarantine. We got started by setting up the environment, provisioning the bot, editing the greeting messages, and adding our first question. Now, we are going to add a few more brains into the operation! I wanted the bot to be able to respond correctly to free form text input. The goal was to… Continue Reading Kylie Kiser’s Article...

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Quarantine Chat Bot: Let’s Build a Virtual Agent!
Apr20

Quarantine Chat Bot: Let’s Build a Virtual Agent!

In these odd days of quarantine, I have spent a lot of time talking to my parents to convince them to stay home or just finding ways to keep them entertained. My mom loves this quarantine life and never has a need to leave but my dad is a bit of a different story. So, I thought I should use Power Virtual Agents to create a virtual daughter for them to chat with, because this is our new normal… Continue Reading Kylie...

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Present at User Group Summit!
Apr09

Present at User Group Summit!

It’s time for you to start presenting at conferences! You have something to share! Remember a year ago, you didn’t know what you know now – so there is someone else who still doesn’t know those things! As I mentioned in Do You Want to Speak at User Group Summit?, I am involved with a new initiative we are calling the User Speaker Cultivation Project. The goal is to help more new speakers… Continue Reading...

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Exciting Plans for CRMUGDC in 2020
Mar31

Exciting Plans for CRMUGDC in 2020

Great group for the CRMUGDC February 2020 Meeting The Washington, DC has been working on many exciting plans for 2020! We know these are very weird times but that is all the more reason to look for ways to connect and learn. First, keep in mind that you have 3 amazing chapters to check out: DC, Reston and Richmond. Reston and Richmond meetings will continue to be quarterly and focused… Continue Reading Kylie Kiser’s...

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Do you Want to Speak at User Group Summit?
Mar09

Do you Want to Speak at User Group Summit?

Speaking with Patrick Wright at User Group Summit 2019 in Orlando Have you ever wanted to speak at User Group Summit but not known where to get started? Well I have the webinars for you! For User Group Summit 2020 in Nashville we are starting an End User Speaker Cultivation program. This idea came from the brilliant mind of Britta Rekstad as a way to educate people on the process of… Continue Reading Kylie Kiser’s Article...

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Microsoft Ignite the Tour DC 2020
Feb05

Microsoft Ignite the Tour DC 2020

I will be speaking and sharing my love for the DC User Group communities at Microsoft Ignite the Tour DC! Hey Microsoft Ignite the Tour DC Attendees! I wanted to share some information for you on where to find me over the next few days and some resources for after the sessions! Data and the Power Platform I will be leading the learning path session called: Connecting Power Apps,… Continue Reading Kylie Kiser’s Article on...

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365 Power Up Philly: Transitioning to Unified Client Interface
Jan25

365 Power Up Philly: Transitioning to Unified Client Interface

Mallory Lawhorne and I presented this session at the 265 Power Up Philly event on January 25, 2020. I wanted to share the slides with you and also the links to the resources we shared. Enjoy! This is an embedded Microsoft Office presentation, powered by Office. Here are the resources we shared: Official Blog: 

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Q1 2020 DMV Events
Jan10

Q1 2020 DMV Events

Q3 2019 CRMUG DMV Regional Chapter Meeting in Chevy Chase, MD This is a great time to be in the DMV (DC / Maryland / Virginia area) because we have so many amazing events coming up! Save the date and get registered today! Road Trip to Philly In January, you should drive up to Philadelphia for 365 Power Up! It takes place on Saturday January 25, 2020 and is a full day of content… Continue Reading Kylie Kiser’s Article on...

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Power Pizza: Party Time!
Dec23

Power Pizza: Party Time!

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! Not from my most recent Pizza Crawl but Mod Pizza is always delicious It’s Power Pizza Party… Continue Reading Kylie Kiser’s...

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Power Pizza: Ta Da!
Dec22

Power Pizza: Ta Da!

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! This is a robot that brings you pizza. My app is not as cool. Location: George Mason University…. Continue Reading Kylie Kiser’s...

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Power Pizza: Naming Conventions
Dec21

Power Pizza: Naming Conventions

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! < figcaption>This was not part of the Pizza Crawl but it sure was delicious! This was at Chez Pippo in… Continue Reading Kylie...

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Power Pizza: Choosing a Winner
Dec20

Power Pizza: Choosing a Winner

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! Del Ray Pizza empirically won our Pizza Crawl and it was amazing so I had to show it again! Now… Continue Reading Kylie Kiser’s...

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Power Pizza: Sticky Option Sets
Dec19

Power Pizza: Sticky Option Sets

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! This was not on the Pizza Crawl but you can’t go wrong with Costco Pizza! The Idea I wanted… Continue Reading Kylie Kiser’s...

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Power Pizza: Sums and Calculations
Dec18

Power Pizza: Sums and Calculations

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! The Fourth stop on the crawl was 2Amys in Washington, DC There were two different calculations… Continue Reading Kylie Kiser’s...

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Power Pizza: Icons and Tool Tips
Dec17

Power Pizza: Icons and Tool Tips

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! Third Stop on the Pizza Crawl: Mega Slice, Adams Morgan Changing Icons One of the cool… Continue Reading Kylie Kiser’s Article on...

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Power Pizza: Learning from Beta Tests
Dec16

Power Pizza: Learning from Beta Tests

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! If you were following #PowerPizza on Twitter than you may know I did a beta test with the app. This… Continue Reading Kylie Kiser’s...

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Power Pizza: Form Modes
Dec16

Power Pizza: Form Modes

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! Pizza Crawl Stop #2: Fireworks Pizza, Arlington One of the first challenges I faced with my… Continue Reading Kylie Kiser’s Article...

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SCOTtish summit 2021

On February the 27th Scottish Summit 2021 will come to you as a virtual event. With over 250 sessions from all Microsoft technologies. You need to register for your FREE ticket and download the Scottish Summit App to see all the great sessions.