Dynamics 365 Customer Engagement
Using Power Virtual Agent in Dynamics 365 Sales
How great would it be if Dynamics 365 users would have access to a chat bot directly from a form in Dynamics 365? Think…
Tag: agent
Dynamics 365 Business Central
Using DevOps Agent for prepping your Docker Images
I have yet another option for you that might be interesting for you to handle the artifacts that Microsoft (Freddy) is providing in stead…
Dynamics 365 Customer Engagement
Omnichannel Agent Presence
One of the main parts of any system is to see who’s available to handle customer service queries. This is, of course, vitally important…
Dynamics 365 Customer Engagement
Agent Notes in Omnichannel
Anyone familiar with Dynamics 365 will of course be aware of ‘Notes’. These are the very useful ability to for system users to add…
Dynamics 365 Business Central
Installing a DevOps Agent (with Docker) with the most chance of success
You might have read my previous blog on DevOps build agents. Since then, I’ve been quite busy with DevOps – and especially with ALOps.…