Agent Evaluation is a new(ish) feature in Copilot Studio. So new, that it went generally available first in March 2026. It's the first built-in tool in Copilot Studio that lets
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Agent 365, Shadow AI & the Human in the Loop | Guardians of M365 Governance #29
Understanding the Dynamics 365 Quality Evaluation Agent: A Complete Breakdown Is your customer service team delivering great experiences or are you just hoping they are? In this video, I break
Copilot agents are quietly accessing your SharePoint sites right now. Do you know which ones — and what they’re reading? Microsoft recently introduced the Agent Access Insights Report as part
D365 Customer Intent Agent Demonstration In this quick 2.5-minute demo, I showcase the Customer Intent Agent in Dynamics 365 Customer Service and how it uses AI to analyze customer conversations,
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