In this video, we build a complete AI-powered Customer Support Agent using Microsoft Copilot Studio and Dynamics 365 Customer Engagement. Starting from an already created agent, we walk through the
In this video, we build a complete AI-powered Customer Support Agent using Microsoft Copilot Studio and Dynamics 365 Customer Engagement. Starting from an already created agent, we walk through the
Keynote: Your Agent is Brilliant, and Completely Unhinged! Let’s fix that! In this ColorCloud 2026 keynote, Scott Durow explores the brilliant, chaotic, and occasionally terrifying world of AI agents. From
Demo: Dynamics 365 Data Exploration Agent In this short 2 minute video, I’m showing you a demo of the new Data Exploration Agent, an AI-powered experience that lets you ask
Hi All, Business Central BC 28 introduces creator and modifier avatars on list pages, making record ownership and AI-generated activity easier to identify and manage. Introduction One of the smaller
AI Context Is Expensive: 15 Ways to Cut Agent Costs





