With Scottish Summit 2024 approaching we spoke to community star and marketing mastermind Kelly Simpson about how she started her career and Microsoft community activity. source
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With Scottish Summit 2024 just around the corner, we speak to community star and marketing mastermind Kelly Simpson about how she got started in her career and in the Microsoft
Extend D365 Customer Service Copilot: Ask questions about your data(verse) In this video I will show you how to create a prompt plugin in Copilot Studio that allows agents to
D365 Customer Service: Dialer Enhancements If you haven’t seen the new enhancements to the dialer in Dynamics 365 Customer Service that are part of 2024 release wave 1, then this
Extend Copilot in D365 Customer Service with Prompt Plugins The preview feature that I am discussing in this video is something that a lot of us have been waiting for!
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