#114. I’m joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is “Personalize Your Customer Experience
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#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers? This is the story of Selina
Clients often ask me if it is possible to integrate third-party form builder applications with Microsoft Dynamics 365 and the broader Power Platform. The short answer to that question is
Clients often ask me if it is possible to integrate third-party form builder applications with Microsoft Dynamics 365 and the broader Power Platform. The short answer to that question is
D365 Customer Service: New Dialer Experience(preview) As part of 2023 release wave 2 Microsoft has made several improvements to the dialer in Dynamics 365 Customer Service. This dialer is available
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