Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) In this video I discussing a feature that you can test right now, because it is currently
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Improved email attachment experience in D365 Customer Service Microsoft has improved the email attachment experience in Dynamics 365 Customer Service! In this video I will tell you all about it,
TechSphereDynamics – Empezar con Enjambres en D 365 Customer Service Descubre cómo la funcionalidad de enjambres de D365 Customer Service te permite crear equipos dinámicos de agentes para resolver casos
Dynamics 365 Customer Services Enjambres ¿Qué son los enjambres y cómo mejoran la atención al cliente? Descubre cómo la funcionalidad de enjambres de D365 Customer Service te permite crear equipos
2024 Release Wave 1: D365 Customer Service This is my 3rd video in my series of 2024 Release Wave 1. In this video I will discuss features that are part
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