Everything you need to know: 2025 Release Wave 1 for D365 Customer Service & Contact Center Discover the latest enhancements in Dynamics 365 Customer Service and Contact Center with 2025
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Everything you need to know: 2025 Release Wave 1 for D365 Sales Discover the latest enhancements in Dynamics 365 Sales with 2025 Release Wave 1! In this video I will
It is that exciting time of year again! Last week, Microsoft released the plans for 2025 Wave 1 for Dynamics 365 business applications and the Power Platform. Since the announcement,
Configurable Copilot Case Summaries for D365 Customer Service Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In
Most people have probably seen the record summaries in Dynamics 365 Customer Service, Field Service and Sales. If you’re not familiar with this concept, let me explain what they are.
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