Extend Copilot in D365 Sales – Part 1 If you’ve worked with Dynamics 365 Sales, before you’re likely familiar with the concept of “Copilot in Dynamics 365 Sales.” Out of
332Articles
Building Topics with Inputs and Outputs in Copilot Studio In this episode I am going to show you how you can create topics in Copilot Studio without having to configure
Case Handling Time (Preview) In this video I will discuss the Case Handling Time feature for Dynamics 365 Customer Service, that is currently in preview. Learn more here: https://learn.microsoft.com/en-us/dynamics365/customer-service/use/case-handling-time#automatic-time-tracking Related
Power Platform Community Conference Top Announcements In this video I take you through the top announcements that were made in Las Vegas during the Power Platform Community Conference of 2024.
New Lead Qualification Experience in D365 Sales When 2024 release wave 2 came out, one of the features in the long list of updates for Dynamics 365 Sales was the
Top Headlines
Support The Site
