Check order status with Power Virtual Agent In this video I will show you how you can use Power Virtual Agent and Power Automate to query order records in Dynamics
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D365 Configuration: Form Component Control I am sure you most of you are familiar with the quick view form in Dynamics 365, which is a great way to show data
D365 Configuration: Advanced Lookups In this video I’m going to discuss advanced lookups in Dynamics 365. There is not a lot of actual configuration you’ll need to do besides enabling
D365 Sales Accelerator: Adaptive Sequences In this video I will be discussing adaptive sequences which are part of the sales accelerator. Related Article: https://d365goddess.com/adaptive-sequences Other Sales Accelerator Videos: – Sales
Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
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