Configurable Copilot Case Summaries for D365 Customer Service
Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In this video I will explain how to configure this!
Related Article: https://d365goddess.com/configurable-copilot-case-summaries-for-d365-customer-service/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
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Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In this video I will explain how to configure this!
Related Article: https://d365goddess.com/configurable-copilot-case-summaries-for-d365-customer-service/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Bluesky: https://bsky.app/profile/d365goddess.bsky.social
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