Dynamics 365 Customer Engagement
Exam AB-410: Intelligent Applications Builder Associate
Time for another exam post (I’ll actually be doing 2 posts around new exams this week), this time around building ‘AI Applications’. This is…
Tag: D365
Finance & Operations
Add A D365 Email Notification Type
Many base Microsoft events send an email. In this article, learn how to add a new D365 email notification type. Then associate the event…
Finance & Operations
D365 and the Mode of delivery trap
Within D365 SCM, the “Mode of Delivery” field plays a crucial role in specifying how goods move from you to your customers (or from…
Dynamics 365 Human Resources
Wave hello to 2025 | D365 HR
Release notes for Dynamics 365 Human Resources (and all other D365 and PP products) wave 1 2025 are here! But what will the team…
Dynamics 365 Customer Engagement
Dynamics 365 Contact Centre – worth it or not?
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I…