D365 – Will 10.0.41 be the release where Copilot shows it value?
For quite some time we have heard that AI and Copilot will revolutionize everything. But I still feel I work in the same way as I have always done. There are some clear benefits of correcting my spelling and language. I also love the Copilot in Visual Studio when working. But what it comes to … Continue reading D365 – Will 10.0.41 be the release where Copilot shows… Continue Reading Kurt...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Copilot in Automation Center to Ask Power Automate Product Questions
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 22nd of the new functionality in the Desktop Flows section is use Copilot in automation center to ask Power Automate product questions. Use Copilot’s comprehensive understanding of Power Automate… Continue Reading Ian...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Copilot in Automation Center to Analyze Work Queue Data
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 21st of the new functionality in the Desktop Flows section is use Copilot in automation center to analyze work queue data. With Copilot’s ability to answer questions about work queue statuses and… Continue Reading Ian...
2024 Wave 2: Copilot for Sales
Well, folks, Microsoft is at it again! They’ve just dropped some serious coolness with the 2024 wave 2 release notes! I’m very excited to bring you a new series of articles covering all the juicy details for Dynamics 365 Sales, Customer Service, Field Service, and more! In the second article in the series, I am going to explore all the exciting stuff coming up for Copilot for Sales. Some… Continue Reading Dian Taylor’s...
2024 Wave 2: Copilot for Sales – YouTube
2024 Wave 2: Copilot for Sales This is part 2 of my video series about the new features that are part of 2024 Release Wave 2. In this episode I am talking about all the features for Copilot for Sales. Which feature are you most excited about? Leave note in the comments! Related Article: https://d365goddess.com/2024-wave-2-copilot-for-sales/ Blog: https://D365Goddess.com Twitter: https://twitter.com/D365Goddess LinkedIn:...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Copilot in Automation Center to Analyze Desktop Flow Runs
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 20th of the new functionality in the Desktop Flows section is use Copilot in automation center to analyze desktop flow runs. Maximize efficiency and focus on high-impact desktop flow automation… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Copilot in Automation Center to Analyze Cloud Flow Runs
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 18th of the new functionality in the Desktop Flows section is use Copilot in automation center to analyze cloud flow runs. With Copilot, unlock a deeper understanding of cloud flow trends, statuses… Continue Reading Ian...
New Functionality In Microsoft Power Automate 2024 Wave 1: Create and Edit Expressions with Copilot
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 24th of the new functionality in the Cloud Flows section is create and edit expressions with Copilot. Makers can create, edit, and fix their Power Automate expressions by invoking Copilot. Enabled… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Flows with Connections from Users in Copilot Studio
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 22nd of the new functionality in the Cloud Flows section is use flows with connections from users in Copilot Studio. Customize copilots with flows as AI plugins with connections provided by users,… Continue Reading Ian Grieve’s...
New Functionality In Microsoft Power Automate 2024 Wave 1: Use Copilot with French Language
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 19th of the new functionality in the Cloud Flows section is use Copilot with French language. Makers in French speaking countries like France and Canada can use their own native language to… Continue Reading Ian Grieve’s...
Create your first custom Copilot for Customer Service Hub – Part 2 | Authentication
This is second part to the blog to create your first customer Copilot for Customer Service Hub. Continue Reading priyeshwagh777’s Article on their blog Create your first custom Copilot for Customer Service Hub – Part 2 | Authentication This is second part to the blog to create your first customer Copilot for Customer Service Hub. Blog Syndicated with priyeshwagh777’s...
Create your first custom Copilot for Customer Service Hub – Part 1
Here’s how you can create your first Copilot for Customer Service Hub Continue Reading priyeshwagh777’s Article on their blog Create your first custom Copilot for Customer Service Hub – Part 1 Here’s how you can create your first Copilot for Customer Service Hub Blog Syndicated with priyeshwagh777’s...
Revolutionizing Data Modeling with Co-Pilot with Julie Koesmarno – YouTube
Revolutionizing Data Modeling with Co-Pilot with Julie Koesmarno The discussion delves into Julie Koesmarno’s role at Microsoft, her personal interests, and her work on creating custom copilot experiences using Dataverse and Power Apps. It explores the integration of enterprise data with copilot, its implications for data governance, and how information is grounded for copilot responses. Covering a wide range of topics, the...
Agent for HR joiners using Copilot Studio
Recruitment processes are one of the first activities that new HR hires need to get up to speed. Recruiters are hired to create a robust pipeline of candidates and to cover all vacancies across the organization. I was thinking about this scenario and my issues when hiring people: Which questions should I ask for an entry-level position? Which questions I should never ask? How do I… Continue Reading Ana Inés Urrutia’s...
Power Apps e Copilot – Criando tabelas no Dataverse – YouTube
Nesse vídeo vamos explorar os benefícios de usar o copilot para modelar tabelas no dataverse. Link complementar com outros recursos Copilot in Outlook helps you achieve more All the new features for Microsoft Copilot in the new Outlook for Windows during Microsoft Ignite 2023 ♐ Adquira meu curso na Udemy e aprenda SharePoint, Power Apps e Power Automate do zero....
Extend D365 Customer Service Copilot: Ask questions about your data(verse)
Earlier this month I posted an article on how you can extend the Copilot that sits inside of Dynamics 365 Customer Service by using Prompt Plugins. If you haven’t had a chance to read that article yet, then you can do so here. In the article I explained how you can create prompt plugins in Copilot Studio which are then surfaced inside of Dynamics 365 Customer Service as a PluginRead More Continue Reading Dian Taylor’s...
Extend D365 Customer Service Copilot: Ask questions about your data(verse) – YouTube
Extend D365 Customer Service Copilot: Ask questions about your data(verse) In this video I will show you how to create a prompt plugin in Copilot Studio that allows agents to ask questions about dataverse tables! I will also show you how to enable this plugin for the Copilot in Dynamics 365 Customer Service ! Background by Vecteezy.com Related Article:...
Novedades para Copilot for Sales en Teams
Junio trae nuevas mejoras también para Copilot for Sales en Teams. Copilot for Sales en Teams quizá esta eclipsado por el despliegue de capacidades en Outlook pero el potencial de las conversaciones inteligentes es grandísimo. Mejoras en la obtención de Follow-ups Una de las partes mejorables y que en el resumen de la reunion no terminaba de gustar era como gestionaba los follow… Continue Reading Javier.Armesto’s Article...
Novedades en Copilot for Sales en Outlook
Al igual que en Dynamics 365 Sales en Copilot For Sales también tenemos novedades veraniegas. Este nuevo conjunto de actualizaciones proporciona a los usuarios una gama ampliada de herramientas y funcionalidades para mejorar la eficiencia y la productividad en el proceso de ventas. Estas novedades están diseñadas para potenciar el rendimiento de los equipos comerciales y facilitar la… Continue Reading Javier.Armesto’s...
Copilot in Business Central : Suggest lines on sales documents.
One of the new features of Copilot in Business Central is the sales line suggestions. With them, we can quickly obtain proposals for sales lines using natural language. Now, as in any Copilot capacity, we need to ask ourselves some questions to set expectations: What does it really do? What doesn’t it do? Who is this functionality for? How does it do it? What does this… Continue Reading Javier.Armesto’s Article on...
Copilot en Business Central : Sugerencias de líneas venta.
Una de las nuevas características de Copilot en Business Central son la sugerencias de líneas de venta. Con ellas podemos obtener usando lenguaje natural propuestas de líneas venta rápidamente. Ahora bien, como en cualquier capacidad Copilot debemos hacernos algunas preguntas para centrar expectativas : ¿Que hace realmente? ¿Que no hace? ¿Para quien está esta… Continue Reading Javier.Armesto’s Article on their blog Copilot...
Copilot Studio – DTMF Only Mode in IVR
Recently one of my LinkedIn contacts reached out with an excellent question about Microsoft’s Omnichannel for Customer Service and Copilot Studio BOTs …. “With a new style Copilot Studio voice enabled BOT, can we disable voice input?”. In this post I will address this question. This question means “Can we operate an IVR using only Dual Tone Multi-Frequency (DTMF … aka keypad… Continue Reading Neil Parkhurst’s Article on...
Copilot Studio – New Style Voice BOTs
Microsoft have recently published updates to the voice channel which allow us to use the newer style Copilot BOTs in voice scenarios. In this post I will explore some of the voice specific extensions. Classic Copilots are great! But the newer approach includes many capabilities that will make it much easier for us to create ever more complex IVRs. FYI: After you have upgraded your voice… Continue Reading Neil Parkhurst’s...
Add Dataverse knowledge to a Custom Copilot using Copilot Studio
Not too long ago we saw a complete user interface refresh in Copilot Studio, and a lot of new features that were announced during Microsoft’s Build event. One of the things that was announced, was the ability to add knowledge sources to a custom Copilot. We already had some of this functionality, but it was very limited. For example we were able to add one or multiple links to publicRead… Continue Reading Dian...
Add (Dataverse) knowledge to Copilot using Copilot Studio – YouTube
Add (Dataverse) knowledge to Copilot using Copilot Studio Not too long ago we saw lot of new features announced during Microsoft’s Build event. With Copilot Studio’s UI refresh also come a lot more options when it comes to configuring knowledge sources. This functionality allows businesses to connect Copilot to their enterprise data fairly easily, making it a lot quicker to get to the data without having to log into...
Microsoft 365 Copilot – Usando copilot no outlook para escrever e resumir emails – YouTube
Nesse vídeo vamos explorar os benefícios de usar o copilot a escrever emails mais claros e resumir emails onde somos copiados. Link complementar com outros recursos Copilot in Outlook helps you achieve more All the new features for Microsoft Copilot in the new Outlook for Windows during Microsoft Ignite 2023 ♐ Adquira meu curso na Udemy e aprenda SharePoint, Power Apps e Power Automate do zero....
Start your Copilot Studio Trial
Here’s how you can try out Copilot Studio for free first. Along with that, here’s the Copilot Studio Pricing – https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio#Pricing Copilot Studio Trial Here’s how you can start your own Copilot Studio Trial. Hope this was useful! Here are some Power Automate posts you want to check out – Thank you! Continue Reading priyeshwagh777’s Article on...
Microsoft Copilot Studio 101 – YouTube
📝 Microsoft Copilot Studio 101 with new UI 🔹 Single platform to create, publish, and manage custom AI copilots 🔹 Build new copilots or extend existing Microsoft copilots with your data 🔹 No coding or infrastructure setup required, SaaS-based graphical tool 🔹 Integrates Azure OpenAI, Cognitive Services, Bot Service, and more 🔹 Simple steps to create copilots with instructions, data sources, and topics 🔹 Add documents, websites,...
Copilot for Sales levanta el vuelo: Extiéndelo con nuevas capacidades.
¿No conoces Microsoft Copilot for Sales? Empecemos con una breve explicación: Microsoft Copilot para Ventas es un asistente de IA diseñado para ayudar a los equipos de ventas a trabajar de manera más inteligente y cerrar más tratos. Se integra con herramientas como Outlook, Teams y otras aplicaciones de Microsoft 365, así como con CRMs como Salesforce y Dynamics 365 Sales. <h2… Continue Reading Javier.Armesto’s Article...
TalkFloripa – Como utilizar Generative AI com Copilot Studio e OpenAI – Palestra Renato Romão 01/06 – YouTube
Palestra: Renato Romão Evento: TalkFloripa Data: 01/06/24 #copilotstudio #openai #azure #genai source
Extend D365 Customer Service Copilot with Prompt Plugins (preview)
The preview feature that I am writing about today is a feature that a lot of us have been waiting for! I am super excited that it’s finally here, and I think this will be a game changer for service organizations! If you are familiar with Dynamics 365 Customer Service, than you most likely have seen the Copilot for agents (this is what I call it) that lives inside ofRead More Continue Reading Dian Taylor’s Article on their...
Extend Copilot in D365 Customer Service with Prompt Plugins – YouTube
Extend Copilot in D365 Customer Service with Prompt Plugins The preview feature that I am discussing in this video is something that a lot of us have been waiting for! I am super excited that it’s finally here, and I think this will be a game changer for service organizations! If you are familiar with Dynamics 365 Customer Service, than you most likely have seen the Copilot for agents that lives inside of Dynamics 365 Customer...
Copilot – Create Knowledge Articles From Resolved Cases
There is a new feature in Dynamics 365 Customer Service that will aid the creation of knowledge articles, agents can now use copilot to generate a suggested knowledge article based on the case content. In this post I will explain how this new feature operates. Setup First off, you will need to enable this option. You do that in your “Customer Service Admin Center” app. You will find… Continue Reading Neil Parkhurst’s...
Actualizaciones de Microsoft Build 2024 para Copilot Studio: Novedades y mejoras
Todo cambia desde Microsoft Build El evento Microsoft Build 2024 ha traído una amplia gama de actualizaciones significativas a Copilot Studio. Con estas nuevas funcionalidades, Microsoft ha ampliado considerablemente las capacidades de Copilot, facilitando la creación y gestión de aplicaciones inteligentes. Estas novedades buscan no solo mejorar la eficiencia, sino también… Continue Reading Javier.Armesto’s Article on...
New Functionality In Microsoft Power Automate 2024 Wave 1: Leverage Desktop Automation with the Power Automate Plugin for Windows Copilot
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 10th of the new functionality in the Copilot for Power Automate section is leverage desktop automation with the Power Automate Plugin for Windows Copilot. As a user, you’re always looking for ways… Continue Reading Ian...
Configurable Copilot Summaries for D365 Field Service
If your organization is using Dynamics 365 Field Service, then you probably have seen the summarization feature for bookings and work orders. This feature is currently in public preview and it uses artificial intelligence to generate a recap for a work order or a booking record in Dynamics 365 Field Service. This summary contains information about the work order and related data, such as work… Continue Reading Dian...
Configurable Copilot Summaries for D365 Field Service – YouTube
Configurable Copilot Summaries for D365 Field Service In this video I will show you how you can configure copilot summaries in work orders and bookings for Dynamics 365 Field Service. This feature is currently in preview. Related Article: https://d365goddess.com/configurable-copilot-summaries-for-d365-field-service Blog: https://D365Goddess.com Twitter: https://twitter.com/D365Goddess LinkedIn: https://www.linkedin.com/in/diantaylor/...
Copilot – Filters
Within the Dynamics 365 Customer Service apps we can search knowledge articles using copilot. This is a great feature but what if you want to filter the results. Recently Microsoft have added the ability for us to define filters that agents can use to tailor copilot answers. Maybe you only want results to include published articles or possibly you want to ensure only the latest version… Continue Reading Neil Parkhurst’s...
3’rd #bcopendiscussion – Exploring Copilot Features in Business Central 24.
Hi All, We have restarted #bcopendiscussion. With 2024 Season we started with What’s new in Business Central 2024. You can join future meetings, following this link. Register for upcoming event, and we will see you there. Regards,Saurav Dhyanihttps://bit.ly/SubscribeSauravYouTube Continue Reading Saurav Dhyani’s Article on their blog 3’rd #bcopendiscussion – Exploring Copilot Features in Business Central...
New Functionality In Microsoft Power Automate 2024 Wave 1: Enter into a Conversation-first Copilot Experience to Build Flows
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 4th of the new functionality in the Copilot for Power Automate section is Enter into a conversation-first Copilot experience to build flows. This feature allows you to create flows with a… Continue Reading Ian Grieve’s Article...
New Functionality In Microsoft Power Automate 2024 Wave 1: Troubleshoot with Copilot for Cloud Flows Execution
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2024 Wave 1. The 2nd of the new functionality in the Copilot for Power Automate section is Troubleshoot with Copilot for cloud flows execution. With this feature, makers will be able to fix runtime flow failures… Continue Reading Ian Grieve’s...
Local development with Power Pages Copilot and Github Copilot in VS Code – Lesson 19 – YouTube
Local development with Power Pages Copilot and Github Copilot in VS Code (Oleksandr Olashin) Instagram zero to hero academy – / fromzerotoh. . Instagram thevictordantas – / thevictorda. . twitter thevictordantas – https://x.com/thevictordantas?s=20 source
Use Copilot in D365 Customer Service to generate knowledge articles from cases
Microsoft is adding more and more functionality to Copilot and I am loving it! It’s almost like every time I log into one of the Dynamics 365 apps, there are new things that Copilot can do, no matter which app I am in! Today I am going to discuss a feature that you can test right now, because it is currently in public preview. The feature I am talking aboutRead More Continue Reading Dian Taylor’s Article on their blog Use...
Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) – YouTube
Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) In this video I discussing a feature that you can test right now, because it is currently in public preview. The feature I am referring to is the ability for Copilot to generate a knowledge article draft from a case. Previously we were able to convert a case to a knowledge article by clicking the ‘convert’ button on a case, but this...
📰New Video: Copilot For Sales New Feature – Tarjetas Adaptativas✨
Nuevo Video en mi canal de YouTube. Esta nueva funcionalidad viene para ayudar en la comunicación en equipos de ventas . Os enseño como poder usarlas con corto video. Os leo en los comentarios y espero que os sea de utilidad. Mantente Actualizado No olvides suscribirte a mi canal para estar al tanto de las últimas novedades en tecnología y negocios. ¡Tu apoyo significa mucho… Continue Reading Javier.Armesto’s Article on...
Copilot For Sales New Feature – Tarjetas Adaptativas – YouTube
Copilot For Sales New Feature – Tarjetas Adaptativas 🚀 Compartir tarjetas adaptativas con datos de CRM en tiempo real nunca fue tan fácil. Con Copilot for Sales, todo está a solo dos clics de distancia. 🎯 Mira este video y no olvides suscribirte para recibir más consejos como este. ¡Vamos a por ello! 💪 🚀 Compartir tarjetas adaptativas con datos de CRM en tiempo real nunca fue tan fácil. Con Copilot for Sales, todo está a solo...
Secret weapon for HR! Dynamics 365, Copilot Studio & ServiceNow Hack!
This video shows a smart self-service solution for Microsoft Dynamics 365 HR, featuring a super-powered AI chatbot built with the dream team of Microsoft solutions: Dynamics 365 HR: Your central hub for all employee needs. Microsoft Copilot Studio: The AI whiz that bridges the gap between systems. ServiceNow: Your IT service management powerhouse. Here's the magic: Employees can… Continue Reading Ana Inés Urrutia’s...
🚀New Video: Chat Copilot, ¿Se cumplen las expectativas en Business Central?🪂
Nuevo Video en mi canal de YouTube. Recientemente he publicado sobre que debemos esperar de Copilot en Business Central ( aquí podéis leer el post). En el video que os comparto doy una vision de lo que podemos hacer y no podemos hacer , desde mi punto de vista, con Chat Copilot en Business Central. Os leo en los comentarios y espero que os sea de utilidad. < h2 class=”wp-block-heading”> Mantente...
🤖Business Central Chat Copilot✅ ¿Que podemos hacer? ❌y que no. – YouTube
🤖Business Central Chat Copilot✅ ¿Que podemos hacer? ❌y que no. Business Central Chat Copilot no deja a nadie indiferente. Tanto si ya los has probado como si no, estoy seguro que las expectativas puestas en su utilidad son altas. Como os comentaba en mi post de la semana pasada . Este video os muestro que podemos hacer y que no podemos hacer con Chat Copilot en Business Central. Bonus: Tambien os muestro como se comporta Copilot para...
🤖Chat Copilot para Business Central : No te quedes mirando el dedo… mira la luna.
Y llego, llego la primavera y con ella nos llego (en preview y en ingles) las tan esperadas nuevas funcionalidades de Copilot en Business Central. Si, llego Chat Copilot (en adelante ChatBC) y con el las grandes expectativas . Pues bien ,si estáis esperando el Santo Grial que os solucione todo vuestros problemas en Business Central, os digo que os vais a llevar una gran… Continue Reading Javier.Armesto’s Article on their...