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How AI Transforms Case Note Writing | CRMJetty source
Microsoft has now published a new FastTrack use case for the Sales Order Agent in D365 . This shows how AI is becoming an integrated part of ERP—automating order intake
In this video, you’ll discover how to associate a case with a knowledge article in Dynamics 365 Customer Service, helping streamline support and enhance agent productivity. This video consists of:
In this video, we walk through a complete use case scenario where Power Automate uses HTTP requests to fetch data and store it in a SharePoint list. The tutorial includes
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