Spice Up Your Case Forms!! Part 2 – YouTube
Spice Up Your Case Forms!! Part 2 In this video I will share the remaining PCF controls that came out recently for Dynamics 365 Customer Service. I will…
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D365 CS: Spice up your case forms with new controls!
If you read last weeks article, where I talked about the new 360 customer component which came out as part of 2023 release wave 1. I also talked…
D365 Customer Service: Spice up your case forms with new controls! – YouTube
D365 Customer Service: Spice up your case forms with new controls! If you saw last week’s video, you know I talked about the new 360 customer component which…
D365 Customer Service: Customer 360 Component
In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer 360 component. This component…
D365 Customer 360 Component – YouTube
D365 Customer 360 Component In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer…
Copilot for Dynamics 365 Customer Service
I am sure you have heard all about Microsoft’s new AI capabilities called ‘Copilot’ that is coming to other Microsoft software besides Dynamics 365! In a previous article…
Copilot for Dynamics 365 Customer Service – YouTube
Copilot for Dynamics 365 Customer Service In this video I will tell you all about Microsoft’s Copilot for Dynamics 365 Customer Service! In case you were wondering what…
D365 Field Service: Trades
Another feature for Dynamics 365 Field Service that is part of 2023 release wave 1 is the ability to use trades to group services together. There are a…
Trades – YouTube
Trades In this video I will discuss another 2023 Release Wave 1 feature that is part of Dynamics 365 Field Service called Trades. Related Article: https://d365goddess.com/d365fs-trades Blog: https://D365Goddess.com…
D365 Field Service: Not-to-exceed values
This month there are a bunch of features that are part of 2023 Release Wave 1 that will roll out. One of them is the not-to-exceed functionality in…