D365 Customer Service: Customer 360 Component

In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer 360 component. This component allows system administrators or makers to display details of a customer field on a case record. We already had the ability to do that by using a quick view form, but by using this control makers can configure which fields to showRead…

Continue Reading Dian Taylor’s Article on their blog

D365 Customer Service: Customer 360 Component

In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer 360 component. This component allows system administrators or makers to display details of a customer field on a case record.

Blog Syndicated with Dian Taylor’s Permission

Author: Dian Taylor

Share This Post On
Share via
Copy link
Powered by Social Snap