D365 Customer Service: Customer 360 Component
In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer 360 component. This component allows system administrators or makers to display details of a customer field on a case record. We already had the ability to do that by using a quick view form, but by using this control makers can configure which fields to showRead…
Continue Reading Dian Taylor’s Article on their blog
D365 Customer Service: Customer 360 Component
In today’s article I am going to discuss yet another feature that was part of 2023 release wave 1 which is called the Customer 360 component. This component allows system administrators or makers to display details of a customer field on a case record.
Blog Syndicated with Dian Taylor’s Permission
More About This Author
Array
- Dyn365CE16 April 2024Copilot assistance for form fill in Model-Driven Apps
- Dyn365CE16 April 2024Copilot Assistance for Form Fill in Model-Driven Apps – YouTube
- Dyn365CE9 April 2024Associate emails to multiple records (preview)
- Dyn365CE9 April 2024Associate emails to multiple records in Dynamics 365 – YouTube