Intelligent Suggestions in Dynamics 365 Sales
During 2023 Release Wave 1 the feature called ‘Provide intelligent suggestions to improve seller effectiveness’ was announced. I have to say the description of this feature was a…
Dian Taylor
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Intelligent Suggestions(preview) – YouTube
Intelligent Suggestions(preview) In this video I will demonstrate how intelligent suggestions/insights(preview) look inside of Dynamics 365 Sales. I will show you a couple of different ways to create…
Field Service app (preview) for Teams
I’m sure many of you have caught wind of the exciting news around Field Service Copilot which was announced just a few weeks back. The wait is over,…
Field Service App(preview) for Teams – YouTube
Field Service App(preview) for Teams Last week Microsoft I created a video showing the preview of Field Service Copilot in Outlook. In this video I will discuss the…
Field Service Copilot – Outlook experience (preview)
I’m sure many of you have already heard about the preview of Field Service copilot that was announced by Microsoft a few days ago. We had to wait…
Field Service Copilot – Outlook Experience – YouTube
Field Service Copilot – Outlook Experience Last week Microsoft announced the preview of Field Service Copilot. This experience uses Outlook and Teams, and in this video I will…
Configure Sales Copilot for D365 Sales (preview)
I previously wrote an article when I initially gained access to the preview for Sales Copilot, where I explained how to install/enable Sales Copilot in Dynamics 365 and…
Configure Sales Copilot(preview) – YouTube
Configure Sales Copilot(preview) There have been a few changes to Sales Copilot! One of them is the way to enable Sales Copilot in Dynamics 365(preview)! In this video…
2023 Wave 2 Release Notes: D365 Field Service
If you’ve been following my recent articles, you might already be aware that the release notes for the second wave of 2023 were unveiled on July 18, 2023!…
2023 Wave 2 Release Notes: D365 Customer Service
If you read my most recent article, you have probably heard that the release notes for 2023 Release Wave 2 came out on July 18, 2023! As I…