Enhanced mobile experience(preview) for D365 Field Service – YouTube
Enhanced mobile experience(preview) for D365 Field Service There is a new preview feature in Dynamics 365 Field Service, which allows you to take the new mobile experience for…
Dian Taylor
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Enhanced mobile experience(preview) for D365 Field Service
There have been a lot of improvements to Dynamics 365 Field Service this year and I have loved every single one of them! However… One of my favorite…
Copilot Studio: Dynamic chaining with generative actions (preview)
In previous articles I showed you how you can create plugin actions (currently in preview) in Copilot Studio by using one of the Power Platform connectors, or by…
Copilot Studio: Dynamic chaining with generative actions( preview) – YouTube
Copilot Studio: Dynamic chaining with generative actions( preview) In this video I will show you the ins and outs about Dynamic chaining with generative actions in Copilot Studio!…
Create Plugin Actions(preview) with Power Automate in Copilot Studio
A few months ago I wrote an article about a new preview feature for Copilot Studio called ‘Plugin Actions’. (You can read the article here if you haven’t…
Create Plugin Actions(preview) with Power Automate in Copilot Studio – YouTube
Create Plugin Actions(preview) with Power Automate in Copilot Studio In a previous video I showed you how to create a plugin action(preview) in Copilot Studio using a Power…
Build your own service copilot with Copilot for Service (Preview)
During the Microsoft Ignite conference in November there have been a lot of announcements about Microsoft Copilot. There are a ton of different copilot types, each with their…
Copilot for Service(Preview) – YouTube
Copilot for Service(Preview) I’m sure you’ve heard all the buzz around Copilot from Microsoft! In this video I will show you how you can use Copilot for Service(preview)…
D365 Customer Service: New Dialer Experience(preview)
As part of 2023 release wave 2 Microsoft has made several improvements to the dialer in Dynamics 365 Customer Service. This dialer is available for agents to use…
D365 Customer Service: New Dialer Experience(preview) – YouTube
D365 Customer Service: New Dialer Experience(preview) As part of 2023 release wave 2 Microsoft has made several improvements to the dialer in Dynamics 365 Customer Service. This dialer…