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Dian Taylor

478 Posts
130,847 Views
Dynamics 365 Customer Engagement

Associate emails to multiple records (preview)

As you might or might not know, today we only have the ability to relate activities to ONE row (or record) in Dynamics 365 CX by setting the…

📅 9 April 2024 👁 178 views
Dynamics 365 Customer Engagement

Find Dynamics 365 Data in Outlook using mentions

Today I stumbled across a feature that is pretty new! This feature was just released on March 6th and I have to say I am loving it! Apparently,…

📅 12 March 2024 👁 312 views
Dynamics 365 Customer Engagement

2024 Wave 1 Release Notes: D365 Field Service

Like every year, I’ve been writing several articles about the features included in the 2024 Wave 1 release for Dynamics 365 CX! In the first article of this…

📅 20 February 2024 👁 352 views