Dyn365CE
Customer Service Workspace – App profile manager, session templates and more!
Customer Service Workspace for Microsoft’s Dynamics 365 gives us the ability to open sessions and tabs in customer service scenarios. This can be very…
Tag: workspace
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Ginger Grant – Implementing Spark Machine Learning Solutions in Azure Synapse Workspace – YouTube
Azure Synapse Workspace contains many different components including the ability to incorporate Machine Learning solutions with Spark. Learn how you can implement this functionality…
Dyn365CE
Macros in Omnichannel and Customer Service Workspace – Dynamics 365
Macros enables users to perform the set of sequential actions – repetitive and monotonous – in a more process complaint manner, which can be…
Dyn365CE
Agent scripts in Omnichannel and Customer Service Workspace – Dynamics 365
Agent scripts are available within the Productivity pane in the Customer Service workspace and Omnichannel for the Customer Service app. Agent scripts contains series…
Dyn365CE
Customer Service Workspace Review
I was working in the new Customer Service Workspace app, which got added to my instance as part of the 2020 Release Wave 2…