Hi Everyone,
Today I was exploring new features that were released in 2020 Release Wave 2 and found a new App named as Customer Service Workspace has been released.
This seems to be a game changer for Service Agents which gives Multiple Tabs and Sessions on UCI App itself.
Make sure you enable 2020 Release Wave 2 of Dynamics 365 CE to get this App.
Click on + button to open the…
Continue Reading Gopinath’s Article on their blog
Customer Service Workspace App – Dynamics 365 CE 2020 Wave 2 Release
Hi Everyone, Today I was exploring new features that were released in 2020 Release Wave 2 and found a new App named as Customer Service Workspace has been released. This seems to be a game changer for Service Agents which gives Multiple Tabs and Sessions on UCI App itself.
Blog Syndicated with Gopinath’s Permission
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