Learn how to hide reports in the Dynamics 365 Customer Service App in just a few steps. This quick tutorial covers permissions and settings to control report visibility effectively. This
All posts tagged in Dynamics
1511Articles
Learn how to enable auto-save for forms in Dynamics 365 Customer Service. This quick guide helps you save changes automatically without clicking “Save” every time. This video consists of: 00:00-00:19
Learn how to link a single email to multiple records in Microsoft Dynamics 365 for better tracking and relationship management. Quick and easy steps for enhanced productivity. This video consists
In this video, you’ll discover how to associate a case with a knowledge article in Dynamics 365 Customer Service, helping streamline support and enhance agent productivity. This video consists of:
Learn how to create and use Knowledge Article Templates in Dynamics 365 Customer Service. This video explains their purpose, benefits, and how they help standardize content creation for better support
Top Headlines
Support The Site
