Dynamics 365 Customer Engagement
Power Baseball League: Customer Voice and Power Automate Build (Part 1)
It was looking a bit stormy when we first started working on our Dynamics 365 Customer Voice and Power Automate build but we pulled…
Tag: Voice
Dynamics 365 Customer Engagement
Creating Alert Rules & Managing Alerts In D365 Customer Voice
In a previous post, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a…
Dynamics 365 Customer Engagement
Microsoft Dynamics 365 – Customer Voice – An Overview – Part-1
Microsoft has created Dynamics 365 – Customer Voice and this blog is to provide an overview of the features. Customer Voice is an Enterprise…
Dynamics 365 Customer Engagement
Power Baseball League: Customer Voice and Power Automate with Special Guest Todd Mercer
As per usual, this picture has nothing to do with the article to follow but let’s jump in and talk about Customer Voice &…
Dynamics 365 Customer Engagement
Import Contacts AND Variables To Send Personalised Surveys From D365 Customer Voice
If you aren’t already aware, you can import a list of Contacts to Dynamics 365 Customer Voice containing their name and email address, and…