Import Contacts AND Variables To Send Personalised Surveys From D365 Customer Voice

Posted By Megan V. Walker on 1 Dec 2020 in Dyn365CE

If you aren’t already aware, you can import a list of Contacts to Dynamics 365 Customer Voice containing their name and email address, and then send them an email with a link to take a survey. You can then use the name as a variable in the survey or email template, but that’s it…. or is it? An awesome bit of functionality that’s been introduced is the ability to now include values for each…

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Import Contacts AND Variables To Dynamics 365 Customer Voice

NOTE: ALL INFORMATION IS ACCURATE AT DATE OF PUBLISHING *** If you aren’t already aware, you can import a list of Contacts to Dynamics 365 Customer Voice containing their name and email address, and then send them an email with a link to take a survey.

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