If you have used Outbound Marketing for a while, it’s possible you have used the Personalised Pages functionality. This provides you with the ability…
If you have been using Dynamics 365 Marketing for any length of time, you know you can create perfectly customised emails, including things like…
I’ve written about importing contacts and variables, and then recording anonymous feedback while still capturing values at the same time. In this post, I’ve…
If you aren’t already aware, you can import a list of Contacts to Dynamics 365 Customer Voice containing their name and email address, and…
One of the themes running through the Wave 2 2020 update for Omnichannel is the personalisation aspect. Though systems work just fine on their…
