This episode of the Power Platform Podcast dives into Mike’s journey through tech, community, and the slightly unpredictable road that got him where he is today. From early computing and
This episode of the Power Platform Podcast dives into Mike’s journey through tech, community, and the slightly unpredictable road that got him where he is today. From early computing and
In today’s digital-first world, customers expect to reach your business on their terms. This can be through a phone call, live chat, email, or social media. Dynamics 365 Contact Center
After a very long break, the podcast returns with an episode that sets the tone for what’s coming next: less polish, more honesty, and a lot more focus on the
Microsoft vs. Direct Routing: Which Voice Path is Right for You? When you’re rolling out Dynamics 365 Contact Center, one of the first big questions you’ll face is: How do
In this video, I am going to show you how to build AI voice assistant agent using Vapi for free. Also I am going to show you complete Vapi AI






