In today’s digital-first world, customers expect to reach your business on their terms. This can be through a phone call, live chat, email, or social media. Dynamics 365 Contact Center
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After a very long break, the podcast returns with an episode that sets the tone for what’s coming next: less polish, more honesty, and a lot more focus on the
Microsoft vs. Direct Routing: Which Voice Path is Right for You? When you’re rolling out Dynamics 365 Contact Center, one of the first big questions you’ll face is: How do
In this video, I am going to show you how to build AI voice assistant agent using Vapi for free. Also I am going to show you complete Vapi AI
Where don’t we go in this episode? Alison is the go-to person for career advice in the Microsoft business applications community. Early in my community journey, I was told –
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