In this session, Microsoft MVP and Teams Voice guru, Jason Wynn, explains what is necessary to get the most out of investment into Microsoft Teams Voice. Understanding what is best
In this session, Microsoft MVP and Teams Voice guru, Jason Wynn, explains what is necessary to get the most out of investment into Microsoft Teams Voice. Understanding what is best
? http://meganvwalker.com/d365-marketing-segments-d365-customer-voice One of the first things you likely learned to create when starting off with the Dynamics 365 Marketing App was how to create segments. These are your ‘buckets’,
? http://meganvwalker.com/sending-d365-customer-voice-surveys-from-your-own-domain When sending surveys to your customers and prospects via D365 Customer Voice, the emails will come from the lovely surveys@email.formspro.microsoft.com email address. Your name will be displayed, but
? http://meganvwalker.com/managing-d365-customer-voice-alerts-via-microsoft-teams In a previous post, I wrote about how to create alert rules and then manage those alerts in Dynamics 365 Customer Voice. The alerts functionality is great, but
? https://meganvwalker.com/creating-html-email-templates-in-d365-customer-voice You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to