Custom D365 Customer Voice Survey Links Using Variables – YouTube

Posted By on 25 Mar 2021 in YouTube

📄 https://meganvwalker.com/custom-d365-customer-voice-survey-links-using-variables

There are several different ways to share links to your Dynamics 365 Customer Voice services with your customers, event attendees or prospects. One way is to just share a direct link to your survey. Typically this makes it a completely anonymous survey with no personalisation at all. However, we can use variables from the survey to create a totally customised link that lets us build a nicer experience for the respondent by allowing us to populate the same variables from the custom link back in to the survey. Let’s take a look!

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Author: Megan V. Walker

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