? https://meganvwalker.com/creating-html-email-templates-in-d365-customer-voice You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to
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? http://meganvwalker.com/save-survey-progress-in-d365-customer-voice Creating a carefully crafted survey to send out to your customers can take time. So can filling out that survey! Although you might try to keep it concise,
? http://meganvwalker.com/adding-a-customised-message-to-the-end-of-your-d365-customer-voice-survey We’ve had the ability to add a custom thank you message to be displayed once a respondent has submitted a survey in Forms Pro, but now in Customer
? http://meganvwalker.com/recording-anonymous-feedback-while-capturing-variables-in-d365-customer-voice We can import contacts AND variables to Dynamics 365 Customer Voice so we can send out personalised surveys. This is great because it means we can still send
? https://meganvwalker.com/creating-alert-rules-managing-alerts-in-d365-customer-voice In a previous video, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a great way to really
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