In a previous post, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a great way to really understand just how happy, or unhappy your customers are. We can also create alerts in Customer Voice, giving us the ability to stay up to date when negative (or positive) feedback is received and assign an organisation representative to try…
Continue Reading Megan V. Walker’s Article on their blog
Creating Alert Rules & Managing Alerts In D365 Customer Voice
NOTE: ALL INFORMATION IS ACCURATE AT DATE OF PUBLISHING *** In a previous post, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a great way to really understand just how happy, or unhappy your customers are.
Blog Syndicated with Megan V. Walker’s Permission
More About This Author
Array
- Dyn365CE25 March 2024Access To Manage Consent From Lead And Contact Records
- Dyn365CE5 March 2024Resolving Error While Creating Target Entity Issue on Realtime Marketing Form Submissions
- Dyn365CE27 February 2024Using Google Tag Manager For Your Realtime Marketing Form Scripts
- Dyn365CE20 February 2024Internal Notification Emails For Event Forms In Realtime Marketing