In today's landscape where AI and digital transformation is at the forefront, leveraging tools like Microsoft's Power Platform can revolutionize the way organizations operate. With its suite of low code apps—Power BI,…
This is a continuation of my earlier blog on the same topic. (link). Here are the remaining of the 10 things to consider when managing Enterprise Apps like Microsoft Dynamics 365.7. Operations…
Once an enterprise application like Microsoft Dynamics 365 goes live within an organization there is lot of excitement. The project team is happy with the results of the efforts over the year/s.…
In today's fast-paced world, organizations need secure, efficient and reliable tools to streamline their software development processes. Microsoft's Power Platform has emerged as a leading low-code development platform, empowering businesses to rapidly…
We are back again, this time for the 2023 wave-1 update on Microsoft Dynamics 365. This blog will focus on some of the Dynamics 365 - Customer Service update that can be…
This is a continuation of my blog series - What's new in Power Platform for the 2022 Release 2. This time the focus is on Process Mining using the Process Advisor. I…
It is that time of the year for reviewing what's new in Microsoft Power Platform for the 2022 Release Wave-2. In addition to the many enhancements to the existing…
On-premise ERP Systems have been the default system of record for the past 30+ years. They are the legacy systems used by millions of business globally which are running strong but lack…
I have worked on many enterprise projects that requires an engine to intelligently route work related records to their destination. This is especially true for Customer Service where in the incoming work…
Feedback is a gift and managing feedback from customers / vendors / employees is crucial for every organization. I have written earlier about measuring customer experience. This blog is about the new…
