We are back again, this time for the 2023 wave-1 update on Microsoft Dynamics 365. This blog will focus on some of the Dynamics 365 – Customer Service update that can be expected in April 2023.
1. Knowledge base updates . I have worked with many clients who are using the built in Microsoft Dynamics 365 knowledge base (KB). Clients service reps are using the knowledge base articles available in…
Continue Reading MihirCRM’s Article on their blog
Dynamics 365 – 2023 Wave-1 – Customer Service part-1
We are back again, this time for the 2023 wave-1 update on Microsoft Dynamics 365. This blog will focus on some of the Dynamics 365 – Customer Service update that can be expected in April 2023. 1. Knowledge base updates . I have worked with many clients who are using the built in Microsoft Dynamics 365 knowledge base (KB).
Blog Syndicated with MihirCRM’s Permission
More About This Author
Array
- Dyn365CE3 August 202310 Things to consider when managing Enterprise Apps – Microsoft Dynamics 365 on cloud – Part-2
- Dyn365CE16 June 202310 Things to consider when Managing Enterprise Apps – Microsoft Dynamics 365 on Microsoft Cloud
- Dyn365CE1 June 2023Azure DevOps Pipelines with Power Platform – Part-1 The Benefits
- Dyn365CE27 March 2023Dynamics 365 – 2023 Wave-1 – Customer Service part-1