In today’s fast-paced world, organizations need secure, efficient and reliable tools to streamline their software development processes. Microsoft’s Power Platform has emerged as a leading low-code development platform, empowering businesses
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We are back again, this time for the 2023 wave-1 update on Microsoft Dynamics 365. This blog will focus on some of the Dynamics 365 – Customer Service update that
I have worked on many enterprise projects that requires an engine to intelligently route work related records to their destination. This is especially true for Customer Service where in the
AI has become ubiquitously exploding and seems like every business application is now infused with it. This is also the case with many of the Microsoft business apps – Dynamics
Risks management is critical for every organization. There was a time when the severity, definition and type of risks that a business may encounter were considered to be different. The
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