MB-230: Microsoft Dynamics 365 Customer Service – Automate Cases (Part One)

I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively will become a complete revision guide for anyone embarking on the same journey as me. In this post I will begin to discuss the options available to use for case automation.

Part of the skills measured…

Continue Reading Neil Parkhurst’s Article on their blog

MB-230: Microsoft Dynamics 365 Customer Service – Automate Cases (Part One)

I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I revise I plan to publish blog posts that collectively will become a complete revision guide for anyone embarking on the same journey as me.

Blog Syndicated with Neil Parkhurst’s Permission

Author: Neil Parkhurst

Share This Post On
Share via
Copy link
Powered by Social Snap