Introducing the Customer Intent Agent In Dynamics 365 – Part 1 This video introduces the Customer Intent Agent, the third of three new autonomous agents released in the 2025 Release
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In this video, I explain the basics of service-level agreements (SLAs) and entitlements in Dynamics 365 Field Service. I also show how to create a new price list. This is
In this video, we show you how to get started with generating service reports in the Dynamics 365 Field Service app. You’ll learn how to download and import the reporting
In this video, we dive into the basics of the Schedule Board in MS Dynamics 365 Field Service. Learn what a schedule board is, how it helps streamline your operations,
In Part 2 of the Windows 365 Business Sizing Options series, we dive deeper into the different sizing options available. Plus, don’t miss the cool demo showcasing how to choose
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