Extending Copilot in D365 Sales – Part 2: Prompt Guide
If you’ve worked with Dynamics 365 Sales, before you’re likely familiar with the concept of “Copilot in Dynamics 365 Sales.” By extending Copilot in Dynamics 365 Sales, businesses can tailor Copilot’s capabilities to suit specific business requirements. In my previous video I showed how to create a new topic in Copilot in D365 Sales, which calls an action allowing sellers to generate a new case in Dynamics 365. In this video I will take it one step further, by demonstrating how you can configure the Prompt Guide in Copilot in D365 Sales by adding a new prompt group with a custom prompt to create a new case. Leave a comment to let me know what you think!
Related Article: https://d365goddess.com/extending-copilot-in-d365-sales-part-2/
Download Full Topic Code: https://d365goddess.com/extending-copilot-in-d365-sales-part-2/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
If you’ve worked with Dynamics 365 Sales, before you’re likely familiar with the concept of “Copilot in Dynamics 365 Sales.” By extending Copilot in Dynamics 365 Sales, businesses can tailor Copilot’s capabilities to suit specific business requirements. In my previous video I showed how to create a new topic in Copilot in D365 Sales, which calls an action allowing sellers to generate a new case in Dynamics 365. In this video I will take it one step further, by demonstrating how you can configure the Prompt Guide in Copilot in D365 Sales by adding a new prompt group with a custom prompt to create a new case. Leave a comment to let me know what you think!
Related Article: https://d365goddess.com/extending-copilot-in-d365-sales-part-2/
Download Full Topic Code: https://d365goddess.com/extending-copilot-in-d365-sales-part-2/
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
source